帮助台（密码）管理员重置密码的问题 [英] Issues with Helpdesk (Password) Admin resetting passwords

问题描述

据我所知，Helpdesk（密码）管理员可以为其他用户和其他密码管理员重置密码;但是，我发现这并不总是奏效。尝试使用Office 365管理员>重置其他帮助台管理员密码时活跃的
用户页面，我收到一条错误消息，指出我没有正确的权限。它在使用Azure AD用户页面时确实有效。为什么两个地方都不一样（允许或不允许）？那个实际的预期结果是什么？

It is my understanding that Helpdesk (password) admins can reset passwords for other users and other password admins; however, I am finding this doesn't always work. When trying to reset another helpdesk admin's password using the Office 365 Admin > Active users page, I receive an error stating I don't have correct permissions. It does work when using the Azure AD users page. Why would it not be the same (either allowed or not allowed) in both places? And what is that actual expected result?

此外，重置访客帐户密码时，预期结果应该是什么？是否应允许密码管理员执行此操作？ 同样，结果也不一致，具体取决于您尝试的位置。 它不适用于Azure AD用户页面或O365 Admin Active用户属性页面中的
，但是当使用O365活动用户页面时，如果我只是单击用户名旁边的复选框 然后单击页面顶部的重置密码，它将起作用。

Also, what should the expected result be when resetting passwords of guest accounts? Should password admins be allowed to do this?  Again the results are not consistent depending on where you try it. It doesn't work from Azure AD users page or from O365 Admin Active users properties page, but when using O365 active users page, if I just click the checkbox next to the user name  and then click Reset Password at the top of the page, it will work.

希望有人能澄清为何这么不一致。 谢谢！

Hoping someone can clarify why this is so inconsistent.  Thank you!

Penny Morgan

Penny Morgan

推荐答案

因为不同微软的团队很少互相交流，不同管理工具之间的平等有时可能需要数年时间。

Because the different teams at Microsoft rarely talk to each other and having parity between the different admin tools sometimes can take years.

至于第二个问题，访客用户对他们的"家庭"进行身份验证。租户，所以你应该关心（或能够）重置他们的密码。 O365门户开发者的另一个例子就是做自己的事情。也就是说，我在O365门户中看到重置
密码操作的唯一地方是批量操作。

As for the second question, Guest users authenticate against their "home" tenant, so you should care (or be able to) reset their password. Another example of the O365 portal devs doing their own thing. That said, the only place I see the Reset password action for Guest users in the O365 portal is for Bulk actions.

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