乔布斯陷入删除状态，无法调整池大小 [英] Jobs stuck in deleting state, unable to resize pool

问题描述

您好，

我有24个作业处于"删除"状态，其中一个处于"终止"状态。这些工作中的每项任务都已完成。

I have 24 jobs stuck in 'deleting' state and one stuck in 'terminating' state in the portal. Every task in these jobs are completed.

同时，我相信它已被链接，我无法调整池的大小。 （指定的pool正在进行调整大小操作。

RequestId：c089ecc8-62dc-4703-9a27-7b62ecf499ee

时间：2019-01-31T11：09：41.7900415Z）

At the same time, and I believe it is linked, I can't resize my pool. (The specified pool has an ongoing resize operation.
RequestId:c089ecc8-62dc-4703-9a27-7b62ecf499ee
Time:2019-01-31T11:09:41.7900415Z)

我的池中有10个VM：9个处于空闲状态，1个处于"运行状态"（无缘无故，可能是工作停留在终止状态）。

I have 10 VM in my pool : 9 in idle and 1 in 'running' (for no reason, probably the job stuck in terminating state).

批处理帐户名称是micliqs

The batch account name is micliqs

池是IQSv3

卡住的作业都以"spatial_features"为前缀

The jobs stuck are all prefixed with 'spatial_features'

在池中的某个VM用尽磁盘空间后，出现此问题。但是，手动删除VM中的文件并不能解决问题。我无法通过"运行"VM来关闭它，因为我无法创建用户（
指定的节点用户不存在。）

This issue occured after one of the VM in the pool ran out of disk space. However, manually deleting files in the VM did not solve the issue. I can't ssh into the 'running' VM to shut it down because I can't create an user (The specified node user does not exist.)

这个isssue已经有3个小时了。

This isssue has been there for already 3 hours.

提前感谢您的快速帮助。

Thank you in advance for your quick help.

推荐答案

感谢您与我们联系。很难说明问题是什么，如果不看后端看看有什么问题。 

Thanks for reaching out. Hard to say what the issue is without taking a look at the backend to see what is hung up. 

您是否在门户网站上看到过任何错误？通常一段时间后，操作会出错，并为您提供发生错误的错误。如果它仍然处于该状态，我们应该让您与支持人员联系，以便了解它。 

Have you seen any errors in the portal? Generally after a while the operation will error out and provide you with an error of what happened. If it is still in that state, we should get you in touch with support to have it looked into. 

您是否有能力打开技术支持票？如果没有，您可以发送电子邮件至[e-mail]并向我提供您的SubscriptionID并链接到此主题。我可以为您的订阅启用订阅。 

Do you have the ability to open a technical support ticket? If not, you can email me at [e-mail] and provide me with your SubscriptionID and link to this thread. I can enable your subscription for that request. 

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