存在详细信息对于一个用户不正确 [英] Presence Details Incorrect For One User

问题描述

我们正在运行Microsoft Office SharePoint Server 2007 Enterprise，我遇到一个小问题，一个用户在SharePoint中显示不正确的状态详细信息。 例如，当将鼠标悬停在用户名称（用户1）上时，对于他们创建的
列表项，小弹出窗口中显示的状态详细信息将针对另一个用户（用户2）。

We are running Microsoft Office SharePoint Server 2007 Enterprise and I have a small issue with one user that has incorrect presence details displayed from within SharePoint.  For example, when hovering over the user's name (User 1) for a list item they have created, the presence details that are displayed in the small pop-up window are for another user (User 2).

我已将问题缩小到AD / Exchange用户1的SIP地址与用户2的SMTP地址之一相同的事实。 该组织过去似乎使用了3个左右的不同域名，许多以
为单位的用户因此而拥有多个（有时是不同的）SMTP地址。 在研究SIP的使用时，我确实在一篇文章中描述了最佳实践，即为每个用户使用相同的主SMTP和SIP值;但是，因为过去设置了电子邮件地址的方式为
，这对所有用户来说似乎都不可能。

I have narrowed the issue down to the fact that in AD/Exchange User 1's SIP address is the same as one of User 2's SMTP addresses.  It appears that the organization has used 3 or so different domains in the past, and many users that have been here for a while have multiple (and sometimes different) SMTP addresses because of this.  In researching the use of SIP I did run across one post that described best practice as using the same value for primary SMTP and SIP for each user; however, because of the way email addresses have been set up in the past that doesn't seem to be possible for all users here.

我不明白的是为什么根本没有显示错误的详细信息。 用户1具有正确的SIP，因此即使它与用户2的SMTP地址之一（不是主要地址）相同，在我看来，"链接"也是如此。应该在SIP上。 
我已确认用户1在SharePoint管理中心的共享服务站点的"用户配置文件和属性"区域中具有正确的SIP（与AD / Exchange相比），因此为什么要为用户2显示状态信息？ 
我可以通过某种方式在AD / Exchange或用户配置文件详细信息中更正此问题吗？

What I do not understand is why the wrong details are being displayed at all.  User 1 has the correct SIP, so even though it is the same as one of User 2's SMTP addresses (not the primary one), it seems to me that the "link" should be on SIP.  I have confirmed that User 1 has the correct SIP in the User Profiles and Properties area of the Shared Services site in SharePoint Central Administration (when compared to AD/Exchange), so why is the presence information being displayed for User 2?  Is there some way that I can correct this, either in AD/Exchange or in the User Profile details?

我最初将此信息发布到SharePoint Developer论坛并收到了以下回复，指示我发布此处（我们正在使用Office Communicator 2010）：

I originally posted this to the SharePoint Developer forums and received the following reply, directing me to post here (we are using Office Communicator 2010):

" SharePoint无法直接控制状态信息。 它实际上是在浏览器与name.dll连接时生成的，当在客户端计算机上呈现页面时。 安装Communicator或Lync等程序时，Name.dll用于
。在SharePoint中，我们对存在的控制是打开或关闭它。

你使用的是什么IM程序？ 我们可能必须将此线程移至该特定论坛以确定name.dll正在查看的属性。 然后在基于
的AD中采取行动。"

提前致谢，b
Chanda

Thanks in advance,
Chanda

推荐答案

我见过将SMTP地址作为SIP地址传入  name.dll的常见做法，因为它遵循类似的格式为SIP地址，通常的做法是匹配SMTP和SIP地址。 Sharepoint可能跟随
进行练习。

I have seen a common practice to pass in the SMTP address as the SIP address into name.dll, since it follows a similar format as SIP addresses and the common practice is for SMTP and SIP address to match. It is possible that Sharepoint is following that practice.

如果Sharepoint没有解决方法，您可以使用Lync SDK创建Silverlight Web应用程序并将其包含在内部分在您的Sharepoint页面上。

If Sharepoint does not have a workaround, you can use the Lync SDK to create a Silverlight web application and include that as a part on your Sharepoint pages.

这篇关于存在详细信息对于一个用户不正确的文章就介绍到这了，希望我们推荐的答案对大家有所帮助，也希望大家多多支持IT屋！