MSDN用户未收到加入现有azure Team Services帐户的邀请 [英] MSDN user does not receive invitations to join existing azure Team Services account

问题描述

我在azure中有一个与Active Directory组无关的团队服务帐户，因此邀请了"访客"/外部用户。  它有几个以前被邀请的用户可以访问该帐户（他们都有MSDN ID）。

I have a team services account in azure that is not affiliated with an Active Directory group, and so has 'guest' / external users invited.   It has several users previously invited that are able to access the account (they all have MSDN id's).

最近添加了一个新用户。  他创建了新的MSDN ID并成功登录了该ID几次;他还用MSDN验证了他的电子邮件地址。  但是，他从未收到我对团队服务帐户的邀请。

Recently a new user was added.  He created his new MSDN id and has logged onto that id successfully several times; he has also verified his email address with MSDN.  However, he never receives my invitations for the team services account.

我已将相同类型的邀请发送给已存在一段时间的另一个MSDN用户ID ...已收到没有问题。

I sent the same type of invitation to another MSDN user id that has existed for some time ... it was received with no issues.

接下来要看什么？  附件是用户的屏幕截图...注意最后的新人有一个灰色图标，好像MSDN ID不存在一样。  但它确实存在，我已经看到了。  栗色图标是我在同一时间添加到此团队服务帐户的长期
MSDN用户ID。

（由于'正文无法包含图片或链接，我们无法提交附件，直到我们能够确认您的帐户'。 我不知道这意味着什么，因为我的帐户已经过验证。  

推荐答案

你好rc在达拉斯，

Hi rc in Dallas,

感谢你发帖这里。

请检查您的设置，是否必须邀请外部用户访问该帐户。

Please check your settings fist, whether the external users have to be invited to access the account.

是否存在相同的帐户系统？

Is there a same account existed in the system?

你可以尝试删除用户，然后再次添加它以检查它是否有效。

You can try to remove the user, then add it again to check if it works.

另一件事是确保他输入正确的电子邮件地址。

Another thing is make sure he entered the right email address.

最诚挚的问候。

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