报告难题 [英] Reporting puzzle

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问题描述

您好,我根本不了解您的报告工具显示的数据。我们在Appstore,Google P.和应用程序中有一个应用程序,过去2-3个月也在这里。

Hi, I simply do not understand the data your reporting tool shows. We've got an app in Appstore, Google P. and for the past 2-3 months also here.

1。)图表中的累计数字显示我的数字比下载总数高3倍,这在图表旁边说明。对于应用内购买也是如此。

1.) Cumulative number in chart shows me 3 times higher number then the total number of downloads, which is stated just next to the chart. The same goes for in-app purchases.

2.。财务夏季仅显示一天的数据(2014年12月8日)。无论我们选择哪个日期和范围,我们仍然只会显示这一天。图表显示我们已经从应用程序上线的第1天开始做了一些销售。然而,我们唯一得到的就是这一天

2.) Financial summery shows me data for one day only (8/12/2014). No matter what dates and range we pick we still only get this one day displayed. Charts shows that we've have done some sales from day 1 when the app went live. Yet, only thing we get is this one day.

所以要么我太愚蠢了,应该只使用苹果和谷歌,这更适合我有限的智力或这有问题。 

So either I am too stupid for this and should work just with apple and google, which suits better my limited intellect or there is something wrong with this. 

感谢您的帮助。 

Martin B. 

 

推荐答案

Hello Martin,


  1. 这是一个描述
    应用和应用内购买报告更深入。您的累积下载应包括自应用发布以来的下载总数。如果您在报告中发现任何差异
    ,请
    联系支持
    和我们可以为您进一步调查。
  2. 在审核财务摘要中的报告时,每个人交易带有时间戳,其中包含您收到付款的日期,而不是每笔交易发生的实际日期。由于
    交易的日期为2014年12月8日,这应该是您8月份收到的付款,包括8月付款触发前的销售额。在以下链接中,您可以了解有关
    财务摘要数据的更多信息。
  1. Here is a link that describes the App and in-app purchase reports more in-depth. Your Cumulative Downloads should include the total number of downloads since the app was published. If you notice any discrepancies in the reporting, please contact support and we can investigate further for you.
  2. When reviewing reporting within the Financial Summary, each individual transaction is time-stamped with the date that your payout was received, not the actual date each transaction occurred. Since the transactions were dated 8/12/2014, that should have been when your payout was received for August, covering sales that occurred prior to the August payout being triggered. At the following link you can learn more about the Financial summary data.


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