帮助申请认证 [英] Help for apps certification
问题描述
来自MS的人可以帮助解决以下两个问题。
1）我已经提交了一份认证申请，但是"处理提交"舞台将近一个月。我已经提交了服务票据，Dev Support回复了我的错误，他们在内部错误跟踪
系统中提交了一个错误。现在，我已经提交了具有不同名称的相同应用程序，并且该应用程序通过了认证过程。
无论如何，我可以删除卡在"处理提交"中的应用程序。阶段？
此应用程序的产品标识符为9e73f6d4-2fe7-4a99-b2f3-6d0dbf9a3cfc。
2）我已提交另一个认证申请但我在8月17日的一次提交中意外提交了两个相同名称的xap ，并且它仍在"处理中"
认证"阶段。来自MS的某人可以确认我是否会导致任何问题，例如延迟认证过程？
问题是我在8月18日和8月21日提交了两份申请，这两份申请都在上周通过了认证。
该申请的产品标识是08fc17c8-9eb7-426b-8ae3-0afd545cb421。 / p>
非常感谢
HB
您好，
无论哪种情况，您最好的选择是允许完成认证审核。收到通知电子邮件后，您可以转到仪表板并删除/取消发布额外提交。
Could someone from MS help for the following 2 issues.
1) I have submitted an application for certification and it stuck in the "Processing submission" stage for almost a month. I have filed a service ticket and Dev Support replied me that was caused by a bug and they had filed a bug in the internal bug tracking system. Now, i have submitted the same application with different name and the application passed the certification process.
Is there anyway i can delete application stuck in the "Processing submission" stage ?
The product identifier for this application is 9e73f6d4-2fe7-4a99-b2f3-6d0dbf9a3cfc.
2) I have submitted an other application for certification but i accidentally submitted two identical xap with the same name in a single submission for certification on 17 Aug and it is still in the "Processing certification" stage. Could someone from MS confirm me that would it causes any problem for example delaying the certification process ?
The problem is i submitted two more applications on 18 Aug and 21 Aug and both of these application passed the certification last week.
The product identifier for this application is 08fc17c8-9eb7-426b-8ae3-0afd545cb421.
Thank you very much
HB
Hi there,
For either case, your best bet is to allow for the certification review to complete. Once you receive the notification e-mails you can go to your Dashboard and delete/unpublish the extra submissions.
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