文件已损坏。 [英] File is corrupt.

问题描述

尝试观看一些Netflix，但我收到一条消息，说我的Silverlight插件出了问题，我不得不重新安装Microsoft Silverlight。我卸载了它，一切都按计划进行，直到我尝试重新安装程序。我在屏幕上收到一条
的消息说：

提取失败

文件已损坏。

我不知道如何解决此问题，有人知道吗？

我有Windows 8.1并使用谷歌浏览器。

解决方案

虽然你已经卸载了silvelight，但似乎你没有非常清楚地卸载Silverlight。因此，请尝试检查以下内容：

＃如何清理损坏的Silverlight安装，然后重新安装Silverlight：

http://support.microsoft.com/kb/2608523/en-us 。

#Fixing a Silverlight安装损坏：

http://blogs.msdn.com/b/webapps/archive/2013/05/10/fixing-a-corrupted-silverlight-installation.aspx 。

＃如何手动清理损坏的Silverlight安装：

http://blogs.msdn.com/b/rpomeroy/archive/2008/06/10/how-to-manually-clean-up- a-bad-silverlight-installation.aspx 。

最好的问候，

Amy Peng

Trying to watch some Netflix but i got a message that there was something wrong with my Silverlight plug-in and that I had to reinstall Microsoft Silverlight. I uninstalled it and everything went as planned until I tried reinstalling the program. I got a message on my screen saying:

Extraction Failed

File is corrupt.

I have no idea how to fix this, anyone know?

I have Windows 8.1 and use Google Chrome.

解决方案

Hi,

Although you have uninstalled the silvelight, but it seems that you do not uninstall the Silverlight very clearly. So please try to check the following:

#How to clean a corrupted Silverlight installation and then reinstall Silverlight:
http://support.microsoft.com/kb/2608523/en-us .

#Fixing a Corrupted Silverlight Installation:
http://blogs.msdn.com/b/webapps/archive/2013/05/10/fixing-a-corrupted-silverlight-installation.aspx .

#How to manually clean up a broken Silverlight installation:
http://blogs.msdn.com/b/rpomeroy/archive/2008/06/10/how-to-manually-clean-up-a-bad-silverlight-installation.aspx .

Best Regards,
Amy Peng

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