设置HP PhotoSmart C4783时出现问题. [英] Problem setting up HP PhotoSmart C4783.
问题描述
我试图在网络上连接多台PC，以连接到客户的新无线打印机C4783.我最初将打印机随附的整个HP软件的tsumami"安装到笔记本电脑上，通过USB连接到打印机，然后更正了其网络配置.现在，我的笔记本电脑还可以通过无线网络连接到打印机并在打印机上进行打印，这适用于所有PC.
但是，当我尝试在客户端的上网本上安装HP软件时，HP软件找不到打印机.在此期间，防火墙已关闭，因此没有作用.我尝试重新安装所有软件，但最初只有修复"或卸载".选择卸载"会触发一个漫长的过程，该过程以突然的强制重启结束，此后出现相同的修复"或卸载"选项.看起来好像没有卸载.
关于如何开始诊断为什么我的笔记本电脑连接打印机没有问题，而另外两个有问题的建议?无线设备是不安全的，没有，没有人必须知道我现在在哪里. :-)
I am trying to get several PC''s on a network to connect to my client''s new wireless printer, the C4783. I initially installed the whole HP ''tsumami of software'' the comes with the printer onto my laptop, connected to the printer over USB, and corrected it''s networking config. My laptop now also can connect to and print on the printer over the wireless network, as is intended for all PC''s.
However, when I try and install the HP software on my client''s netbook, the HP software cannot find the printer. Firewall was turned off during this time, so doesn''t play a role. I tried re-installing all software, but I initially only got a "Repair" or "Uninstall". Choosing Uninstall triggers a lengthy process that ends with a sudden and forceful restart, after which the same "Repair" or "Uninstall" choices are present. Looks like uninstall doesn''t.
Any suggestions as to how I can begin diagnosing why my laptop has no problem connecting to the printer, but two others do? Wireless is unsecured, and no, nobody has to know where I am right now. :-)
推荐答案
您对上网本使用了完全相同的过程吗?
我对HP的连接问题进行了快速浏览，但没有发现任何问题-这是HP普通的普通故障排除版本，
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01643196&tmp_track_link=ot_recdoc/c01818809/en_ru/c01643196/loc:1&lc=en&dlc=ru&cc=ru&lang=ru&product=3831747
Have you used exactly the same process with the netbooks ?
I had a quick look on HP for connection issues and nothing stood out - here''s the plain vanilla troubleshooting version by HP
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01643196&tmp_track_link=ot_recdoc/c01818809/en_ru/c01643196/loc:1&lc=en&dlc=ru&cc=ru&lang=ru&product=3831747
我最近在家中安装了网络打印机(HP 6310).我的笔记本电脑已经安装了megaload HP驱动程序套件.我只能够在Windows(Vista 64位)中使用添加打印机"实用程序来安装打印机.也许如果安装驱动程序就像从USB运行一样(不需要连接)，则可以稍后添加打印机.
I installed network printer at home recently (HP 6310). My laptop already had the megaload HP driver suite installed. I was able to just use the "Add printer" utility in windows (Vista 64 bit) to install the printer. Maybe if you install the drivers as if you are running from USB (connection not required) you can add the printer later.
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