详细信息查看“消失" [英] DetailsView "disappears"

问题描述

我最近设计了一个应用程序，该应用程序的一部分使用DetailsView收集输入.客户所在位置的3个人都遇到了相同的问题:登录后，DetailsView会闪烁一下，然后消失".这也发生在客户一侧的一个项目团队成员的私人PC/互联网连接上，她写道，在屏幕打印上，DetailsView是可见的，但在她的屏幕上却没有.我在我的国家/地区(泰国)，瑞士和德国都分别测试了同一应用程序(由瑞士网络托管公司托管)，所有人都回答说一切正常.

有没有人知道我的客户机器上可能出什么问题?

I recently designed an application part of which collects input using a DetailsView. 3 people at the customer''s location all encountered the same problem: after login, the DetailsView showed for a blink, then "went away". This also happened on the private PC/internet connection of one project team member on the customer side, and she wrote that on a screen-print, the DetailsView was visible but on her screen it was not. I had people in my country (Thailand), Switzerland and Germany independently test the same application (hosted by a swiss web-hosting company) and all replied everything worked fine.

Does anyone have an idea what could go wrong on my customers'' machines?

推荐答案

您应该考虑类似
的事情
1-遇到问题的人是否都来自同一国家/地区，是否可以通过将PC设置为与这些人相同的语言环境来重现该问题(例如，可能是由假定某个时间的代码所造成的问题，日期或货币格式)

2-同一客户是否会重复发生这种情况?如果是这样，请在观看和/或编写一些日志记录代码时使用GoToMeeting或类似方法使其在发生时从客户端计算机向您报告应用程序状态

3-考虑哪些事件可能导致视图消失，以及您所说的消失，表单消失还是表单中某些东西消失了?您可以编写一些防御性代码来弄清楚为什么会发生这种情况，或者尝试阻止这种情况发生吗?

You should consider things like

1 - do the people who have the problem all come from the same country, and can you reproduce it by setting your PC to the same locale as those people ( for example, it could be an issue created by code that assumes a certain time, date or currency format )

2 - does it happen repeatably for the same clients ? If so, use GoToMeeting or similar to make it happen as you watch and/or write some logging code to report the app status to you from the client machines when it happens

3 - Consider what events might causes the view to disappear, and what you mean by disappear, does a form disappear, or does some thing disappear from a form ? Can you write some defensive code to work out why this could be happening, or to try to stop it ?

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