是否取消通过商家控制台/ API退款他钱的用户订阅？ [英] Does canceling a user subscription through merchant console/API refunds him money?

问题描述

根据应用内计​​费文件，如果用户通过自己取消的订阅，他收到退款唯一方法是通过直接与卖家联系。但是，如果应用程序的人通过商家帐户或通过API调用取消订阅，会发生什么？用户将得到在这种情况下退款？看起来他会的，但谷歌的支付处理是不知道这件事。当我取消用户的订阅，他收到的电子邮件，明确指出没有退款给您的。但在用户的谷歌钱包账户还指出，公司名称已取消您的订单。你已全部退还。的。

According to In-App billing documentation, if users cancel's subscription by himself, his only way to receive a refund is by contacting a seller directly. But what happens if owner of the application cancels subscription through merchant account or through API call? Will user get a refund in this case? It looks like he will, but Google payment processing is not sure about this. When I cancel a user's subscription he receives email that explicitly states that "No refunds will be issued". But in user's Google wallet account it also states that "Companyname has cancelled your order. You have been refunded in full.".

有人可以确认到底发生了什么？难道谷歌使用相同的通知电子邮件时，用户自己订阅取消及何时取消开发商的订阅用户？

Can someone confirm what actually happens? Is it possible that google uses same notification email for when user cancels subscription by himself and for when developer cancel's subscription for a user?

和的主要问题 - 是可以取消用户的订阅不退款？我刨用于订阅一些特殊的优惠，不时（降价等），我其实想为我的用户支付较少，目前只有这样，才能做到这一点是手动取消其认购并让他们另购认购与降价（可惜这是不可能改变的认购价为现在）。

And the main question - is it possible to cancel a subscription for user without a refund? I'm planing to use some special offers for subscriptions, from time to time (reduced price, etc), and I'm actually would like for my users to pay less, and currently the only way to do it is cancel their subscription manually and make them purchase another subscription with reduced price (unfortunately it's not possible to change a subscription price as for now).

推荐答案

确定。所以，这是不可能取消从商家控制台订阅 - 你只能取消\\退款单笔交易。另外，如果你退还客户，他会收到一条消息，他的订阅将继续（真），并没有退款给您（假）。你甚至不能发送自定义消息。

Ok. So, It's not possible to cancel a subscription from merchant console - you can only cancel\refund individual transaction. Also, if you refund a customer he will receive a message that his subscription will continue (true) and no refunds will be issued (false). And you cant even send a custom messages.

所以，取消订阅，通过API调用才是可能的。

So, canceling a subscription is ONLY possible through API call.

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