收到有关“隐私策略合规性"的错误消息; [英] Got error message regarding "Privacy Policy Compliance"

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问题描述

我们为客户开发了一个Facebook应用程序(Canvas,Page-tab和Mobile应用程序),最初,我们在应用程序设置"中未包含任何隐私权政策.但是昨天我们收到了Facebook的警告通知,内容如下:

We developed an Facebook application (Canvas, Page-tab and Mobile app) to a customer, at first we didn't include any Privacy Policy in the App Settings. But yesterday we got an warning notice from Facebook saying the following:

请为myFBApp更新您的隐私政策,以避免执行强制措施.网址可能丢失或返回错误. 另外,请确保您的隐私权政策显示在您的网站或应用程序上.有关更多信息,请参阅平台策略II.3和以下外部资源: http://www. applicationprivacy.org/platform-requirements/facebook/.

Please update your privacy policy for myFBApp to avoid enforcement action. The URL may be missing or returning an error. Also, be sure your privacy policy displays on your website or app. For more info, refer to Platform Policy II.3 and this external resource: http://www.applicationprivacy.org/platform-requirements/facebook/.

然后,我们创建了隐私权政策"和服务条款"页面.将其链接到设置中,然后保存.

Then we created both an Privacy Policy and an Terms of Service page. Linked it in the settings and then saved.

现在24小时后,它仍未修复.我们仍然收到警告,并且我们越来越焦虑,担心如果不解决此问题,应用程序可能会关闭.

Now 24 hours later, it's still not fixed. We still got the warning and we are growing anxious and worried that if this is not fixed the application might get shut down.

有关隐私政策页面的更多信息:

Some more info about the privacy policy pages:

  • 我们在html头中有一个nofollow元标记,因此搜索引擎无法为这些页面编制索引. (尽管没有做任何更改,我尝试删除它)
  • 页面没有从调试器得到任何错误.因此,我认为FB可以索引页面.
  • 这些页面与我在应用程序设置中注册的域相同.
  • 隐私权政策"和服务条款"均显示并在应用程序对话框中正确链接.

是否手动检查了Facebook?还是某种错误?我需要用英语生成隐私政策吗?目前我们是瑞典语.我已经在Stack Overflow上看到了一些有关此问题的线程,但还没有给出解决方案.

Is this checked manually for Facebook? Or is it some kind of bug? Do I need to generate a Privacy Policy in english? At the moment ours is in swedish. I have seen some threads on Stack Overflow about this problem but no given solution yet.

提前谢谢!

推荐答案

Facebook发出的消息只是警告.如果您在设置中添加了隐私权政策和服务条款"链接,一切都会很好.除非您将其存档/将其标记为已读,否则消息(开发人员警报)不会消失.

The message from Facebook is just a warning. If you've added a Privacy Policy and Terms of Service link to the settings, everything will be fine. The message (Developer Alert) won't disappear unless you archive it / mark it as read.

除非您再次收到Facebook的警告,否则您无需做任何其他事情.

Unless you got a second warning from Facebook, there is nothing more you need to do.

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