Acumatica移动应用程序批准错误：不支持的协议 [英] Acumatica Mobile Application Approval Error: Unsupported Protocol
问题描述
我们已经为需要批准的站点创建了自定义项。当转到移动应用程序和批准部分时，我们看到需要批准的项目，但是当我们选择批准项目时，将弹出以下错误 不支持的协议：Acumatica ERP服务器使用的通信协议该应用程序不支持您尝试连接的应用程序。请确保您使用最新版本的Acumatica应用程序。我们的当前站点正在运行17.206.0030。我们可以通过网站转到批准页面，它对于相同的自定义批准也可以正常工作。此错误仅在移动应用程序中发生。
We have created a customization to our site that needs approvals. When we go to the mobile application and the Approvals section, we see the item that needs approved but when we go to select the approval item, the following error pops up "Unsupported Protocol: The communication protocol used by the Acumatica ERP server to which you are trying to connect is not supported by the application. Make sure you use the latest version of Acumatica application." Our current site is running 17.206.0030. We can go to the approvals page thru the site and it works fine for the same custom approval. This error only occurs in the mobile application.
推荐答案
上次我在Acumatica移动应用程序中收到相同的错误消息，是我在移动站点地图中所做的更改的问题。让我建议从本地网站删除所有移动站点地图自定义文件，重新启动移动应用程序，然后尝试在移动设备上打开批准屏幕。
Last time I received the same error message in Acumatica mobile app, there was an issue with the changes, that I made in Mobile Site Map. Let me suggest to delete all Mobile Site Map customization files from the local website, restart the mobile app and try to open the Approvals screen on a mobile device.
删除所有移动站点地图自定义文件后，批准屏幕没有问题，您可以考虑应用移动站点地图自定义的不同部分，以确定哪些特定更改导致了此错误。而且，如果使用MSDL构建了移动站点地图自定义，则启用MSDL解释器日志，通常对于验证MSDL解释器没有产生错误很有帮助。
If there will be no issues with the Approvals screen after you remove all Mobile Site Map customization files, you might consider applying different parts of your Mobile Site Map customization to determine what particular changes are causing this error. And in case of a Mobile Site Map customization built using MSDL, there is also a built-in option to enable MSDL interpreter logs, which are usually quite helpful to verify no errors have been produced by the MSDL interpreter.
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