在基准更新中，backup_log_dir_for_component_Dgraph2失败.权限被拒绝的错误出现在Dgraph日志中 [英] backup_log_dir_for_component_Dgraph2 failed in baseline update. Permission denied error coming in Dgraph log

问题描述

在基准更新期间，由于backup_log_dir_for_component_Dgraph2失败，我遇到了错误.

During baseline update, I am getting error as backup_log_dir_for_component_Dgraph2 failed.

            Setting flag 'baseline_data_ready' in the EAC.
                1 file(s) moved.
        [06.28.16 05:26:02] INFO: Checking definition from AppConfig.xml against existing EAC provisioning.
        [06.28.16 05:26:02] INFO: Definition has not changed.
        [06.28.16 05:26:02] INFO: Starting baseline update script.
        [06.28.16 05:26:02] INFO: Acquired lock 'update_lock'.
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more logs in between
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        [06.28.16 05:26:17] INFO: [ITLHost] Starting component 'Forge'.
        [06.28.16 05:45:14] INFO: [ITLHost] Starting backup utility 'backup_log_dir_for_component_Dgidx'.
        [06.28.16 05:45:15] INFO: [ITLHost] Starting component 'Dgidx'.
        [06.28.16 06:00:59] INFO: [MDEXHost] Starting shell utility 'cleanDir_local-dgraph-input'.
        [06.28.16 06:01:01] INFO: [MDEXHost] Starting shell utility 'rmdir_dgraph-input-old'.
        [06.28.16 06:01:03] INFO: [MDEXHost] Starting copy utility 'copy_index_to_host_MDEXHost'.
        [06.28.16 06:01:26] INFO: Applying index to dgraphs in restart group 'A'.
        [06.28.16 06:01:26] INFO: [MDEXHost] Starting shell utility 'mkpath_dgraph-input-new'.
        [06.28.16 06:01:27] INFO: [MDEXHost] Starting copy utility 'copy_index_to_temp_new_dgraph_input_dir_for_Dgraph1'.
        [06.28.16 06:01:59] INFO: [MDEXHost] Starting shell utility 'move_dgraph-input_to_dgraph-input-old'.
        [06.28.16 06:02:01] INFO: [MDEXHost] Starting shell utility 'move_dgraph-input-new_to_dgraph-input'.
        [06.28.16 06:02:02] INFO: [MDEXHost] Starting backup utility 'backup_log_dir_for_component_Dgraph1'.
        [06.28.16 06:02:03] INFO: [MDEXHost] Starting component 'Dgraph1'.
        [06.28.16 06:02:10] INFO: [MDEXHost] Starting shell utility 'rmdir_dgraph-input-old'.
        [06.28.16 06:02:12] INFO: Applying index to dgraphs in restart group 'B'.
        [06.28.16 06:02:12] INFO: [MDEXHost] Starting shell utility 'mkpath_dgraph-input-new'.
        [06.28.16 06:02:13] INFO: [MDEXHost] Starting copy utility 'copy_index_to_temp_new_dgraph_input_dir_for_Dgraph2'.
        [06.28.16 06:02:38] INFO: Stopping component 'Dgraph2'.
        [06.28.16 06:02:39] INFO: [MDEXHost] Starting shell utility 'move_dgraph-input_to_dgraph-input-old'.
        [06.28.16 06:02:40] INFO: [MDEXHost] Starting shell utility 'move_dgraph-input-new_to_dgraph-input'.
        [06.28.16 06:02:42]

     INFO: [MDEXHost] Starting backup utility 'backup_log_dir_for_component_Dgraph2'.
        [06.28.16 06:02:43] SEVERE: Utility 'backup_log_dir_for_component_Dgraph2' failed. Refer to utility logs in [ENDECA_CONF]/logs/archive on host MDEXHost.
        Occurred while executing line 5 of valid BeanShell script:
        [[
        2|      
        3|    DgraphCluster.cleanDirs();
        4|    DgraphCluster.copyIndexToDgraphServers();
        5|    DgraphCluster.applyIndex();
        6|     
        7|   
        ]]

        [06.28.16 06:02:43] SEVERE: Error executing valid BeanShell script.
        Occurred while executing line 35 of valid BeanShell script:
        [[
        32|        Dgidx.run();
        33|       
        34|        // distributed index, update Dgraphs
        35|        DistributeIndexAndApply.run();
        36|
        37|        // if Web Studio is integrated, update Web Studio with latest
        38|        // dimension values
        ]]

        [06.28.16 06:02:43] SEVERE: Caught an exception while invoking method 'run' on object 'BaselineUpdate'. Releasing locks.

2.以下是backup_log_dir_for_component_Dgraph2.log文件(文件路径PlatformServices \ workspace \ logs \ archive)中的错误

Renaming G:\Endeca\MyEndecaApp\config\script\..\..\.\logs\dgraphs\Dgraph2 to G:\Endeca\MyEndecaApp\config\script\..\..\.\logs\dgraphs\Dgraph2.2016_06_28.06_02_42
Unable to rename G:\Endeca\MyEndecaApp\config\script\..\..\.\logs\dgraphs\Dgraph2 to G:\Endeca\MyEndecaApp\config\script\..\..\.\logs\dgraphs\Dgraph2.2016_06_28.06_02_42: Permission denied

我尝试一次又一次地运行基准更新，有时Dgraph1失败，有时Dgraph2失败.失败后，dgraph也停止了.

I tried running the baseline update again and again, sometimes Dgraph1 fails and sometime Dgraph2. After failure the dgraph also stopped.

我观察到，当我从工作台中停止两个dgraph并运行基线更新时，它总是成功运行.我尝试了4-5次. 我们知道在进行日志文件夹备份之前，baseline_update会停止dgraph.因此，我假设dgraph在baseline_update备份日志文件夹之前未正确停止，因此会产生错误.

Edit 1: I have observed that when I stops both the dgraphs from workbench and then run baseline update, it always ran successfully. I tried this 4-5 times. We know baseline_update stops dgraph before doing backup of log folder. So I am assuming dgraph is not stopped properly before baseline_update do backup of log folder and so it generates error.

请帮助我解决问题.我是Endeca Administration的新手

Please help me in resolving the issue. I am novice in Endeca Administration

谢谢

推荐答案

将Dgraph属性'numIdleSecondsAfterStop'更改为距IAP工作台90秒即可解决此问题.

Changing the Dgraph property 'numIdleSecondsAfterStop' to 90 seconds from IAP workbench solved the problem.

这表明失败是由于Dgraph在重命名之前未正确停止并且Dgraph锁定了日志文件夹.

It shows that the failure was due to the Dgraph was not properly stopped before rename and log folder was locked by Dgraph.

设置'numIdleSecondsAfterStop'会使基线在Dgraph停止后等待90秒以处理下一步.

Setting 'numIdleSecondsAfterStop' causes the baseline to wait for 90 seconds to process next steps after Dgraph stops.

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