为内部技术任务编写用户案例 [英] Writing user stories for internal technical tasks
问题描述
I am attempting to manage my projects a little better so I am looking at attempting to apply some of (eventually all) the features of scrum.
查看用户故事，尤其是高级格式似乎是:
Looking at user stories specifically the high level format seems to be:
作为用户，我可以功能描述
或
工件是在做某事
我该如何写升级数据库"?
How would I write "Upgrade the Database"?
仅仅是升级数据库吗?
我认为我被淘汰了，因为没有特定的参与者/客户，而客户是IT部门.
I think I am being thrown off as there is no specific actor/customer and that the customer is the IT department.
推荐答案
AS A [person/role]
I NEED TO [do something]
SO THAT [provides business value].
在您的示例中，用户故事可能如下所示:
For your example a user story might look like this:
AS A user of the XYZ application
I NEED TO get reports of ABC faster
SO THAT we can increase our conversion rates.
ACCEPTANCE CRITERIA - The database reliably completes transactions on average in 2 seconds.
我添加了一个接受标准，因为没有这个，您将永远不知道工作何时完成.现在，您已经有了一个升级数据库的业务案例.该故事将被分解成一个角色，其中角色是IT部门或DBA，就像这样:
I've added an acceptance criteria because without this you will never know when the job is done. Now at this point, you have a business case for upgrading the database. This story would be decomposed into a story where the role is the IT department or DBA, like so:
AS AN administrator for the database server
I NEED TO upgrade to the latest version of FancyDB 11.7
SO THAT we can improve the average transaction time for XYZ users to 2 seconds.
ACCEPTANCE CRITERIA - the new version starts successfully, the XYZ developers sign off on the test installation of 11.7, data migration is successful, we have cut over to the new db
当将故事分解添加到您的工具箱中时，故事必须从用户是企业的真实组成部分开始，并且这样"才能带来真实的业务价值.然后将故事分解为一个或多个故事，其中内部用户做"事情，以便真正的用户获得需要的收益.
When story decomposition is added to your box of tools, the story must start from where the user is a real part of the business, and the "so that" leads to a real business value. Then decompose the story into one or more stories in which internal users do things "so that" real users get the benefits in need.
这里有几篇关于故事分解的文章:
Here are a couple of articles that talk about Story Decomposition:
http://jpattonassociates.com/the_shrinking_story/
http://old.cognitive-edge.com/wp-content/uploads/1999/11/56-1999-11-Paradox-of-Story.pdf
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