WSO2 EMM:从设备管理中删除设备 [英] WSO2 EMM: Delete device from Device Management

问题描述

我已成功将一个Android设备注册到EMM. 然后，我进行了出厂重置，然后再次进行了注册. 现在，我在设备管理"中两次列出了相同的设备.

I successfully registered an Android device to EMM. Then I did a factory reset and registered it again. Now I have the same device listed twice in my Device Management.

第一件事:是否需要此行为?我认为应该有一条规则检查IMEI，并用新注册的对象替换旧对象.

First thing: Is this behaviour wanted? I think there should be a rule that checks the IMEI and replaces the old object with the newly registered one.

第二件事:如何摆脱旧物体? 如果手机被销毁而我无法在单位侧取消注册该怎么办?

Second thing: How do I get rid of the old object? What if a phone gets destroyed and I can't unregister it unit-side?

在此先感谢您的答复. 康拉德

Thanks in advance for any reply. Conrad

推荐答案

我们无法用新对象替换旧设备对象，因为它可能会在共享设备方案(大多数是COPE设备)中引起问题，在共享方案中，多个用户可以访问到同一设备.因此，设备的当前用户必须能够登录到EMM，而不会删除其他所有者的数据.但是，我认为必须更改此行为才能从同一设备实例检测活动设备实例/所有者并显示它，而不是显示同一设备的多个实例.

We cann't replace the old device object with the new one because it might cause issues in shared-device scenarios (mostly COPE devices) where several users have access to the same device. So current user of the device must be able to login to EMM without removing the other owners' data. However I think this behavior must be changed to detect the Active device instance / owner from the same device instances and show it instead of showing multiple instances of the same device.

不能通过从客户端删除注册来从EMM服务器删除设备.删除它的唯一方法是手动删除EMM数据库的设备"表中的数据库表条目.

You can not delete the device from the EMM server by removing the registration from the client side. Only way to remove it would be manually removing the database table entry in the "devices" table of EMM database.

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