BPM的价值是什么? (业务流程管理)是否值得使用?在什么情况下? [英] What is the value of BPM? (Business Process management) Is it worth using? In which cases?

问题描述

我的意思不是每分钟的位数，而是业务流程管理.

And I'm not meaning Bits Per Minute, but Business Process Management.

起初，尽管BPM被高估了，因为该技术易于解决，但是我了解到BPM套件的价值在于使非技术人员，业务专家参与软件设计.

At first though BPM was overestimated, because the technology is somehow easy to address, but I've learned the value of BPM suites is in involving the non-technical, the business experts into the software design.

我知道，用户在分析过程中始终与我们在一起，但是我们使用的工件始终对他们不熟悉.不管UML图看起来多么友好，或者我们进行了多少次敏捷迭代，最终用户和最终开发人员之间总是存在差距(通常由用户经理和IT经理覆盖:-S)

I know, the user is always with us during analysis, but the artifacts we use are always very unfamiliar to them. No matter how friendly the UML diagram looks like, or how many Agile iterations we go into, there is always a gap between the final user and the final developer ( usually covered by the user manager and the IT manager :-S )

您(作为软件开发人员)如何看待BPM?看起来有趣吗?您会考虑学习其中之一吗?您是否认为5年后它将死亡?

How do you ( as software developers ) see BPM? Does it looks interesting? Would you consider to learn one of them? Do your think in 5 yrs it will be dead?

我知道BPM根本不是灵丹妙药，但是除非您有一个非常聪明的客户知道如何表达他们对我们的要求，否则分析和需求将永远是项目失败的领域.

I know BPM is not silver bullet at all, but unless you have a very smart customer who knows how to express their requirements for us to get it right, the analysis and requirements will always be the area where the projects will fail.

推荐答案

我在File Management和IBM BPM产品的Content Management/Information Management圈子中度过了几年.我不得不说我对此印象深刻，这就是原因:

I spent a couple years in the Content Management/Information Management circle using both FileNet and IBM BPM products. I would have to say I am incredibly unimpressed, and here is why:

1)BPM是我从未见过的直观实现的事情之一.我的意思是(类似于您在问题中说的那样)，业务用户无法坐下来，用30分钟创建一个流程/工作流程.

1) BPM is one of those things I have not ever seen implemented intuitively. By that I mean (similar to what you say in your question) that a business user cannot sit down, and with 30 minutes create a process/workflow.

2)我很少看到非程序员能够创建可接受的解决方案

2) I have rarely seen a non-programmer be able to create acceptable solutions

3)缺乏向业务用户解释BPM的能力，业务用户无法理解以及花在BPM上的时间和金钱对我来说似乎很可笑.根据我所参与的所有工作的经验，公司可以雇用1或2个人(技术类型)全职工作，并在需要大量业务类型召开大量会议并聘用顾问或其他人的情况下创建一个自定义应用程序训练商务人士.

3) The lack of ability to explain BPM to business users, the inability of business users to comprehend, and the amount of time and money spent on BPM seems ludicrous to me. From experience in everything I have been involved in, the company could hire 1 or 2 people (technical types) to work full time and create them a custom app for the time it takes a bunch of business types to have numerous meetings and hire consultants or train business people.

4)这是一个令人难以置信的利基市场，其中90％的结果涉及文档的路由和批准.这是一个非常简单的概念，开发人员通常可以以更便宜的价格进行编码和实现一个解决方案.如果开发人员不错，他们也可以用更少的步骤来使其更加直观.

4) It is an incredibly niche market, and 90% of the outcome involves document routing and approvals. This is a VERY VERY simple concept, and one which a developer can usually code and implement a solution for much cheaper. If the developer is good, they can make it much more intuitive with less steps too.

5)与让正常的开发继续进行下去相比，与10位管理人员，一群业务用户进行编码交谈通常需要更长的时间，学会使用不良的受限产品并提出解决方案.

5) It usually takes longer to have a coder talk with 10 people in management, a bunch of business users, learn to use a bad limited product and come up with a solution than it would be just to let normal development go on.

请不要误解我的意思-我知道我的经验，尽管与某些人相比非常深刻，但只涉及几种产品，这意味着我只接触了其中的一些内容.我都赞成创新，但是我还没有看到一个中途的解决方案，而且它们的成本都比它们的价值高出20倍.我确信COTS BPM类型的软件将继续存在，但我希望我不必再使用它很多年了.希望那时会过得不错.

Don't get me wrong here - I know my experience, while quite deep compared to some, only deals with a couple products meaning I have only touched a little of what is out there. I am all in favor of innovation, but I haven't yet seen a halfway decent solution, and they all cost 20 times more than they are worth. I am sure COTS BPM type software will persist, but I hope I don't have to work with it for many more years. Hopefully then it will be halfway decent.

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