Google Play商店：由于错误df-dferh-01，用户无法下载应用 [英] Google Play Store: users cant download app because of error df-dferh-01

问题描述

我收到了很多无法从Google Play商店下载我的应用的用户的电子邮件。它们都收到从服务器[df-dferh-01]检索信息时出错。

I'm getting a lot of emails from users that can't download my app in the Google Play Store. They all get "Error while retrieving information from server [df-dferh-01]".

我知道某些设备有时会引起本地问题，但用户可以下载其他应用程序，而不仅仅是我的。

I know that there are sometimes local issues with some devices that cause this but the users can download other apps, just not mine.

编辑：这根本无法由下载程序解决...这是应用程序范围的问题。

This is not solvable by the downloader at all... This is an app wide problem.

我该如何解决？

推荐答案

我刚刚弄清楚了！ Google Developer Console中出现警告...

I just figured it out! There was a warning in the Google Developer Console...

我的应用使用了某些权限，需要使用隐私权政策。我无法更新我的商店页面。

My app uses some permissions that require an privacy policy. I failed to update my store page. This denied the download of the app!

->仅提供隐私政策！

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