如何在Google Play商店中解决“违反家庭政策要求" [英] How to fix “Violation of Families Policy Requirements” on Google Play Store

问题描述

与以下情况相同 如何解决违反家庭政策要求"在Google Playstore StackOverFlow上

我们的应用仅包含Vungle和Admob广告sdk(在应用中).

Our app only contains Vungle and Admob ads sdk, In app puchase.

并且没有收集个人信息.

And did not collect personal information.

我们只是使用了这些权限，没有在运行时请求权限.

We just used these permissions, and did not request permission at runtime.

<uses-permission android:name="android.permission.INTERNET" />
<uses-permission android:name="android.permission.ACCESS_NETWORK_STATE" />
<uses-permission android:name="android.permission.ACCESS_WIFI_STATE" />

我们还在Play控制台中添加了隐私权条款，并在应用程序中添加了网址链接.

We have also added Privacy terms in the Play Console and url link in the App.

我们尝试过很多次，但每次都被拒绝.

Many times we tried, but it was rejected every time.

仅接收具有相同内容的电子邮件.

Only receive emails with the same content.

邮件内容屏幕被拒绝

Google Play团队无法提供更多信息或对我的问题的更好答案.

Google Play Team not able to provide any more information or a better answer to my question.

我也很失望，因为Google对开发人员的支持如此差.

I'm really disappointed with Google for such poor support for developers too.

接下来我们该怎么做?

感谢任何想法！

推荐答案

我相信答案就在您提供的屏幕截图中.只需公开您正在收集此类信息这一事实就足够了.

I believe the answer is in the screenshot you provided. Simply disclosing the fact you're collecting such information should be enough .

如果没有访问该应用程序的信息，我无能为力.隐私条款.

There's not much else I can provide without having access to the app & privacy terms.

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