已发布Android应用程序，但无法在Play商店中访问(或下载) [英] Android application published, but not accessible (or downloadable) in the Play Store

问题描述

由于我已经发布了一个应用程序，因此我已经在Playstore的支持方面进行了4个月的交谈，但是尽管该应用程序已在Playstore中，但仍无法安装(或访问相关页面进行下载).

I have been talking with the support of the playstore for over 4 months because I have published an application, but despite it being on the playstore it is not possible to install it (or access the related page to download).

该支持建议我创建一个新应用并重新发布，但确实做到了，但是现在我有两个相同问题的相同发布应用.

The support has suggested me to create a new app and republish it, I did it, but now I have two identical published apps that have the same problem.

在Google Play控制台中，发布中未报告任何错误，但下载数据当然为0.

In the Google Play Console there are no errors reported in the publication, but of course the download data are 0.

您能否请您核实返回的错误，以便了解某个人是否已经遇到问题，以便找到解决方案?

Can you kindly verify the error that returns in order to understand if it is a problem that has already happened to someone, so in order to find the solution?

这是指向发布的第二个应用程序的链接(与第一个应用程序相同，但是名称不同): https://play.google.com/store/apps/details?id = apps_script_articoli_e_tutorial.free.michelepisani.it.appsscriptarticolietutorial

This is the link to the second app published (identical to the first, but with a different name): https://play.google.com/store/apps/details?id=apps_script_articoli_e_tutorial.free.michelepisani.it.appsscriptarticolietutorial

这是清单:

<?xml version="1.0" encoding="utf-8"?>
<manifest xmlns:android="http://schemas.android.com/apk/res/android"
package="apps_script_articoli_e_tutorial.free.michelepisani.it.appsscriptarticolietutorial">

<uses-permission android:name="android.permission.INTERNET" />
<uses-permission android:name="android.permission.ACCESS_NETWORK_STATE" />
<uses-permission android:name="android.permission.WAKE_LOCK" />

<application
    android:allowBackup="true"
    android:icon="@mipmap/ic_launcher"
    android:label="@string/app_name"
    android:supportsRtl="true"
    android:theme="@style/AppTheme">

    <activity android:name="apps_script_articoli_e_tutorial.free.michelepisani.it.appsscriptarticolietutorial.MainActivity">
        <intent-filter>
            <action android:name="android.intent.action.MAIN" />
            <category android:name="android.intent.category.LAUNCHER" />
        </intent-filter>
    </activity>
</application>

</manifest>

谢谢.

编辑: 尽管该应用程序使用的是意大利语，但我刚刚将其提供给所有国家/地区使用，以便让所有人都有机会测试Play商店中的行为.谢谢

EDIT: Although the app is in Italian language I have just made it available to all countries in order to give everyone the opportunity to test the behavior in the play store. Thanks

推荐答案

这是Play商店中的错误，与您的应用无关.我已经确保合适的人在关注它.真的很抱歉，您在Play支持方面经验太差了，我将尝试调查原因，并确保其他任何人都不会发生.

This is a bug in the Play store and nothing to do with your app. I have made sure that the right people are looking at it. I'm really sorry you've had such a poor experience with Play support, I'll try to investigate to find out why it happened and make sure it doesn't happen to anyone else.

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