摩托罗拉MC3100扫描过程中出现Datawedge错误 [英] Datawedge Error during the scan with Motorola MC3100
问题描述
`有人在Datawedge 3.2.4中看到以下错误:
`Has anyone seen the following error in Datawedge 3.2.4:
错误:扫描程序:SCN1:无法获取受支持的RSM属性计数.错误= a0000012错误:扫描仪:SCN1:扫描失败.错误:a000001d.
Error : Scanner : SCN1: Failed to get supported RSM attribute count. Error=a0000012 Error : Scanner : SCN1: Scanning failed. Error : a000001d .
如果是这样，您是否知道原因或解决方法?`
If so do you know the cause or fix?`
推荐答案
一种可能性是扫描仪试图通过无线或蓝牙连接到附近的网络.Finale Data Collector在断开模式下运行，因此您无需在扫描仪上进行任何无线通信.您可以关闭扫描仪的无线模式，以消除开始菜单或任务栏上的Windows图标上的任何暂停:设置>连接>无线管理器.
One possibility is that your scanner is trying to connect by wireless or Bluetooth to a nearby network. Finale Data Collector operates in disconnected mode, so you don't need any wireless communication on the scanner. You can turn off the scanner's wireless modes to eliminate any pauses from the start menu or Windows icon on the task bar: Settings > Connections > Wireless manager.
如果Finale崩溃或扫描仪上运行的某些其他软件崩溃，则可以通过按住红色开/关按钮10秒钟在扫描仪上进行热重启.该按钮在Motorola MC70扫描仪的右上方.热启动将从所有崩溃的应用程序中恢复，并且不会擦除硬盘驱动器或丢失任何数据.
If Finale has crashed or if some other software running on the scanner has crashed, you can do a warm reboot on the scanner by pressing and holding the red on/off button for 10 seconds. The button is in the upper right of Motorola MC70 scanners. A warm reboot will recover from any crashed applications and will not erase your hard drive or lose any data.
您正在遇到的其他情况
A.方案1
DataWedge可能已损坏，需要重新安装.dataWedge是一种应用程序，它可以将条形码扫描仪的扫描数据发送到您在扫描仪上运行的任何Finale应用程序.
The DataWedge may have become corrupted and needs to be reinstalled. The dataWedge is an application that allows to send scanned data from the barcode scanner to the any Finale application you have running on the scanner.
-
下载 datawedge.CAB(您需要有一个Zebra免费帐户)
Download datawedge.CAB (you will need to have a Zebra free account)
您必须具有或订购扩展坞套件(企业扫描行业中的充电器/支架/坞站是SKU的，按工厂协议单独出售).使用微型USB到USB通信电缆将其插入墙壁，然后插入Windows 7(优选)的PC USB端口.
You must have, or, order your Docking Station Kit (Chargers/Cradles/Docks in the Enterprise Scanning industry are SKU's sold separately, by factory protocol). Plug it into the wall, and, into your Windows 7(preferable) PC USB Port with mini USB-to-USB Communication Cable.
在打开MCxx的电源并在Internet上连接PC的情况下，将MCxx停放到通讯座中，并允许USB驱动程序与计算机同步大约10分钟.同步程序以自动安装在您的PC上.此程序使您可以查看程序，文件和更新，并将这些程序，文件和更新从计算机传输到掌上电脑.
With your MCxx powered on and PC on the internet, dock your MCxx into the cradle and allow the USB drivers to sync with the computer for approximately 10 minutes - this allows your PC's "Windows Mobile Device Center" sync program to auto-install on your PC. This program allows you to view and transfer programs, files, and updates from your Computer to your handheld.
在将MCxx连接到Windows Mobile设备中心的情况下，将鼠标悬停在文件管理"上，然后单击浏览设备的内容".打开设备窗口后，将DataWedge.CAB文件拖放或复制并粘贴到窗口中，以粘贴到设备上.
With your MCxx connected to Windows Mobile Device Center, hold you mouse over File Management and then click "Browse the contents of your device". Once your device window is open, drag-and-drop or copy-and-paste the DataWedge.CAB file into the window, to paste onto the unit.
一旦将DataWedge.CAB文件粘贴到设备上，将还原到MC70触摸屏.从停靠的MCxx中，单击Windows开始"图标，然后单击程序"，然后单击文件资源管理器".在Windows File Explorer中，单击灰色takbar左上角的下拉箭头以选择我的设备".在这里，您将找到粘贴的DataWedge.CAB文件.单击该文件以运行安装程序.弹出选择屏幕以安装位置，并且您必须选择"Application"(应用程序).要将Data Wedge安装到MC70上，请单击安装.安装完成后，请等待一分钟以初始化程序，然后开始扫描.
Once DataWedge.CAB file is pasted onto the unit, the revert over to the MC70 touch-screen. From the docked MCxx, click the Windows Start Icon, then click programs, then click File Explorer. Within Windows File Explorer click the top-left dropdown arrow in the grey takbar to select My Device. There you will find the DataWedge.CAB file that you pasted. Click that file to run the installer. A Selection Screen pops up of where to install, and you must Select "Application" to install Data Wedge onto the MC70, click install. Once installation is finished, allow program a minute to initialize then Start Scanning.
B.方案#2 -扫描仪的默认波特率需要提高.
B. Scenario #2 - The default baud rate for the scanner needs to be increased.
- 打开数据楔(通过单击设备主屏幕右下角工具栏中的图标>高级配置>配置文件> Profile0>输入>串行> COM 1>端口设置>波特率>115200>返回
您将要更改以下端口的波特率:COM 1/COM 3/COM 7/COM 8.
You will want to change the Baud Rates on ports : COM 1 / COM 3 / COM 7 / COM 8.
- 完成后，继续单击返回"，直到datawedge报告所有更改已保存.
Finlay，如果以上方法均无效，那么拥有另一台实际可用的Windows移动设备可能会非常有帮助您可以启动命令系统信息"在两个Windows移动终端的命令提示符(一个工作的终端和一个不工作的终端)上，然后比较设置的差异
Finlay, if none of the above works it might be very helpful to have another Windows mobile that actually works you can launch the command "System Info" on the command prompt of both of your Windows mobile terminals (the one that work and the one that doesn't) then compare the diferences on the settings
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