当QnA Maker知识库中没有针对该问题(新问题)的答案时，保存问题 [英] Save question when no answer is available for that question (new question) in QnA Maker Knowledge Base

问题描述

我正在尝试将用户向我的QnA制造商机器人提出的新问题保存到Azure数据库中，以便可以将这些问题的答案添加到我的知识库中.

I am trying to save the new questions asked by the user to my QnA maker bot into an Azure database so that I can add the answers to those questions to my knowledge base.

当前，我要求用户在未收到我的机器人回复的情况下以反馈形式写问题.这也花了一些时间，用户也因此而烦恼.我希望我的机器人收集这些问题并将其存储在数据库中.

Currently, I am asking the users to write their question in a feedback form when they don't get a response from my bot. This is taking make time also the user is annoyed by writing. I want my bot to collect these questions and store it a database.

因此，请指导如何实现这一目标，任何链接或建议都值得赞赏.

So, please guide how to achieve this, any links or suggestions appreciated.

推荐答案

使用SharePoint列表，我可以实现类似的目的.

I was able to achieve something similar using a SharePoint list.

https://stackoverflow.com/a/56612401/9611859

如果您想对SharePoint列表添加否定答案，我设法使用csom-node程序包和Bot Framework v4/NodeJS使其正常运行.当然，这不是最优雅的解决方案，但是它可以工作.

If you want to add a no answer to a SharePoint List, I managed to get it working using the csom-node package and Bot Framework v4 / NodeJS. Granted, it's not the most elegant solution, but it works.

Bot.JS

const csomapi = require('../node_modules/csom-node');
settings = require('../settings').settings;

// Set CSOM settings
csomapi.setLoaderOptions({url: settings.siteurl});

再往下一点...

// If no answers were returned from QnA Maker, reply with help.
            } else {
                await context.sendActivity("Er sorry, I don't seem to have an answer.");
                console.log(context.activity.text);
                var response = context.activity.text;
                var authCtx = new AuthenticationContext(settings.siteurl);
                authCtx.acquireTokenForApp(settings.clientId, settings.clientSecret, function (err, data) {

                    var ctx = new SP.ClientContext("/sites/yoursite");  //set root web
                    authCtx.setAuthenticationCookie(ctx);  //authenticate
                        var web = ctx.get_web();
                        var list = web.get_lists().getByTitle('YourList');
                        var creationInfo = new SP.ListItemCreationInformation();
                        var listItem = list.addItem(creationInfo);
                        listItem.set_item('Title', response);
                        listItem.update();
                        ctx.load(listItem);
                        ctx.executeQueryAsync();
                });
            }

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