在Dynamics CRM插件中访问电子邮件发件人的地址 [英] Accessing email sender's address in dynamics CRM plugin

问题描述

我正在编写一个Dynamics CRM 2011插件，该插件挂接到电子邮件实体的更新后事件(

I am writing a Dynamics CRM 2011 plugin that hooks into the Email entity's post-update event (stage 40 of the pipeline), and am having trouble accessing the From address of the email at this stage in code.

我们已经建立了一个电子邮件路由器，可以将发送到特定地址的电子邮件转发到Dynamics CRM.它们最终以电子邮件实体的形式出现在服务队列中.当我在前端打开这些记录时，发件人地址可见(并链接到相关的用户/联系人，如果适用).

We have set up an email router that forwards on emails sent to a specific address to Dynamics CRM. They end up in the service queue as Email entities. When I open those records in the frontend, the From address is visible (and linked to the relevant user/contact if applicable).

但是，如果我尝试使用代码访问电子邮件实体的From属性，则该属性为null.示例:

However, if I attempt to access the From property of the email entity in code, it is null. Example:

protected void ExecutePostEmailUpdate(LocalPluginContext localContext)
{
    if (localContext == null)
    {
        throw new ArgumentNullException("localContext");
    }

    var entity = (Entity)localContext.PluginExecutionContext.InputParameters["Target"];

    var email = entity.ToEntity<Email>();
    var from = email.From != null ? email.From.First().Id.ToString() : "[null]";
    this.Log("Email from: {0}", from);
}

在所有情况下，我的日志中都会显示来自:[null]的电子邮件".

In all cases, I get "Email from: [null]" in my log.

有人有什么建议吗?有必要对相关事件进行处理(如果是通过电子邮件创建的)，为此，我需要查看电子邮件的来源.

Does anyone have any suggestions? There is a requirement to do something to the related incident (if one is created from the email) and for this, I need to see who the email was from.

谢谢.

推荐答案

如果这是更新后的消息，并且 from address 字段在更新过程中未更改，则不会传递给 Target 参数.您需要添加前后图像，并向该图像添加 from address 属性.这样您就可以从图片中获取价值

If this is post-update and from address field hasn't changed during update, it will not be passed to plugin in Target parameter. You need to add pre/post image and add from address property to this image. Then you'll be able to get value from image

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