如何创建电子邮件回复/编码回复的方法? [英] How to create email reply / method to code a reply?
问题描述
我正在构建一个代表我的应用程序用户回复电子邮件的应用程序.这些电子邮件将发送给我的用户，并被我的应用拦截，以自动回复他们的客户.这些电子邮件来自第三方，并且包含品牌格式.
I'm building an app which responds to emails on behalf of my app users. These emails are sent to my users and intercepted by my app to auto-respond to their clients. The emails come from third parties and contain branded formatting.
我的PHP应用程序获取电子邮件的完整HTML，将其存储在MySQL表中，然后创建回复，并将HTML附加在电子邮件底部的< hr/> 下.
My PHP app takes the full HTML of the email, stores it in a MySQL table then creates a reply and appends the HTML under a <hr/> at the bottom of the email.
这有效并且看起来像是答复(这是我的意图(尽管我将构建一些标头详细信息以使其看起来更加合法，就像在Outlook或类似程序中已回复).
This works and it looks like a reply (which is my intention (although I will build some header detail to make it look more legitimate as if it was replied to in Outlook or similar)).
但是，我的问题是，此方法损害了回复的格式-似乎采用了回复底部原始电子邮件HTML中的行高等样式.
My problem, however, is that this method hurts the reply formatting - it seems to take on styles like line-height from the original email HTML at the bottom of the reply.
因此，我的问题是，如何创建回复电子邮件?做我正在做的事情并更好地设置回复的样式，或者我需要对完整的原始内容做更多的工作，而不仅仅是HTML输出.并且甚至可以在电子邮件中使用HTML标签吗?
Thus my question is, how do I create a reply email? Do do what I'm doing and style my reply better, or do I need to do more with the complete original, not just the HTML output. And is it even ok to have to HTML tags in an email?
如果答案是这样，我会喜欢的:从电子邮件中提取X并使用开源Y库建立回复:)
I would love it if the answer was something like: extract the X from the email and build a reply with the opensource Y library :)
按要求发送电子邮件示例
此第三方电子邮件的标题如下:
This third party email contains a head that looks like this:
<html>
<head>
<style type='text/css'>
body{font-family: arial,helvetica,sans-serif;}
a{color: #06c;}
p{margin:0;}
#message{width:600px;margin:0 auto;}
.legal{margin-top:2em;}
.footer{margin-top:1em;padding:5px;background:#999999;color:#fff;}
.footer a{color:#fff;}
.senderName,.label{font-weight:bold;}
.link,.label,.hint{margin-top: 20px;}
.header-separator{height:4px;background-color:#e4002b;width:100%;margin-top:17px;}
tr,td{vertical-align:top;text-align:left;}
img{border:0;}
${css!""}
</style>
</head>
<body>
<div id='message'>
...
我的用户电子邮件模板(内置于TinyMCE中)将如下所示:
And my user email templates (built in TinyMCE) will look something like this:
<p><span style="font-family: Calibri, sans-serif; font-size: 11pt; line-height: 14pt;">Dear [name],</span></p>
<p><span style="font-family: Calibri, sans-serif; font-size: 11pt; line-height: 14pt;">Thanks for your enquiry
...
当我将电子邮件发送到电子邮件服务时，很简单:
When I send the email to the email service it's as simple:
$emailreply = $userTemplate . '<hr/>' . $originalEnquiry;
当然，这还不够吗?另外，这是我提到的电子邮件，其中行高度受到影响-因此我的用户模板未按设计发送.
Surely, that's not good enough? Also, this is the email that I mentioned where line-height is being affected - so my user templates are not sending as designed.
推荐答案
在第三方电子邮件中，这种情况有点稀有，具有< style> 标记HTML电子邮件开发的通常过程是内联设置所有样式.
It's kinda rare the case on the 3rd party email, having separated <style > tag when the usual procedure on HTML email development is to set up all styles inline.
有点逻辑，这些样式(来自< style> 标记正在破坏您的新代码，此处的最佳选择是使所有样式(第3方电子邮件)内联，因此您可以删除< style> 标记，同时将两种电子邮件样式分开.
It's kinda logical that those styles (from the <style > tag are damaging your new code, The best option here is to make all that styling (from the 3rd party email) inline, so you can remove the <style > tag, keeping both email styling separated.
正如您所说的 PHP应用，我认为您可以使用以下某些功能:
As you said PHP App, I think you can use some of the following:
- https://github.com/tijsverkoyen/CssToInlineStyles
- https://github.com/jjriv/emogrifier
- https://github.com/emilsundberg/Laravel-HTML-email-inliner/blob/master/src/Emil/Inliner/vendor/Premailer/Premailer.php
并确保，如果上述工具中的所选工具没有删除< style> ...</style> 标记，请自行删除(您可以这样做)使用正则表达式).
And make sure, if the chosen one of the above tools doesn't remove the <style>...</style> tag, remove it by yourself (you can do it using regular expressions).
希望这会有所帮助，祝你好运
Hope this helps, good luck
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