上传文件会导致桌面应用程序 Web 查看器崩溃 [英] Uploading a file crashes Desktop App Web Viewer

问题描述

我们在 Windows 上通过 o365 插件上传文件时遇到问题.在撰写模式下，我们通过功能区按钮启动 iframe 应用程序.这个在桌面应用程序 Web 查看器中启动的 iframe 应用程序允许用户上传文件.问题是，一旦用户完成了他们想要上传的文件的选择，桌面应用程序 Web 查看器就会崩溃，我们又回到了撰写视图.这种情况间歇性地发生，但频繁到足以造成问题.

We are facing problems while uploading files via our o365 addin on Windows. In the compose mode, we launch a iframed app via a ribbon button. This iframed app which launches in a Desktop App Web Viewer allows users to upload files. The problem is that as soon as the users are done selecting the files they want to upload, the Desktop App Web Viewer crashes and we are back to the compose view. This happens intermittently but is frequent enough to be problematic.

我查看了一些 Office JS 问题并遇到了这个，但是不确定这是否相关.我还查看了一些 Outlook 日志，但找不到任何有用的信息.错误日志没有说明任何超出代码的内容 - 15003.在崩溃的时间线周围还有一些其他信息日志，但我不能确定这些是否相关.一个与软件保护服务 和另一个暗示 内存泄漏.

I looked at some Office JS issues and came across this one but wasn't sure if this is related. I also looked at some Outlook logs but couldn't find anything useful. The error logs didn't say anything much beyond the code - 15003. There were some other informational logs around the timeline of the crashes, but I can't say for sure if those are related. One was related to Software Protection Service and the other one hinted at memory leaks.

如果我使用该应用在 Office 环境之外上传文件，该应用永远不会崩溃(在 Edge 和 IE11 中).

If I use the app to upload files outside of the Office environment, the app never crashes (both in Edge and IE11).

对此问题有何见解?

推荐答案

我们已经修复了这个错误，修复应该在 16.0.13603.10000 或更高版本中可用.更新版本何时可用取决于客户所在的发布渠道.

We have fixed the bug and the fix should be available in build 16.0.13603.10000 or later. When an updated build is available depends on the release channel a customer is on.

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