哪些问题跟踪器支持子票证，它们在弥合项目经理和开发人员之间的差距方面做得如何? [英] Which issue trackers support sub-tickets, and how well do they work for bridging the gap between project managers and developers?

问题描述

我希望在问题跟踪软件中看到一个似乎并不常见的功能，那就是将故障单(错误、功能请求等)划分为子任务的能力并以分层方式查看它们，也许使用某种进度条样式的特定工单及其子工单的进度报告.

There's a feature that I'd like to see in issue tracking software that just doesn't seem to be all that common, and that is the ability to divide a ticket (bug, feature request, etc) into sub-tasks and view them in a hierarchical fashion, perhaps with some kind of progress bar style report of progress on a particular ticket and its child tickets.

我的想法是，这对开发人员和项目经理都有用:项目经理喜欢对正在发生的事情有一个相当广泛的概述，而开发人员需要深入了解细节，并且经常需要将一个任务分解为子任务.如果有人将两个问题放入一张票中，这也会派上用场.

My thinking is that this would be useful for both developers and project managers: project managers like to have a fairly broad overview of what is going on, whereas developers need to drill down to the details, and very often need to divide a task into sub-tasks. This would also come in handy if someone put two issues into one ticket.

有谁知道有一个问题跟踪器可以做到这一点?到目前为止，我看过的那些(Trac、FogzBugz 和 Basecamp)都有一个扁平化的票证组织，所以它们要么对开发人员有用，要么对项目经理有用，但对两者都没有用.Assembla 确实允许一张票有子票(和多个父票)，但效果不是很好此特定功能的可用性工作.

Does anyone know of an issue tracker which does this? So far the ones I've looked at (Trac, FogzBugz, and Basecamp) all have a flat organisation of tickets, so they're either useful for the developers or for the project managers but not for both. Assembla does allow a ticket to have child tickets (and multiple parent tickets) but it doesn't do a very good job of usability on this specific feature.

如果有这样的问题跟踪器，有没有人将它用于开发人员和项目经理?如果有，您使用它取得了多大的成功?或者，是否有一种更好的方法可供两类用户使用?

If there is such an issue tracker, has anyone used it for both developers and project managers, and if so, how much success did you have with it? Alternatively, is there a better approach that can be usable by both categories of users?

(更新:这不是一个主观的你最喜欢的错误跟踪软件是什么"问题.我问的是具有特定目的的特定功能的错误跟踪器，所以请不要发布您最喜欢的错误跟踪器，如果它不能满足我的要求.唯一可以说是主观的元素是它在这个特定目的上的效果如何.)

(Update: This is not a subjective "what is your favourite bug tracking software" question. I am asking about bug trackers with a specific feature for a specific purpose, so please don't post your favourite bug tracker if it doesn't do what I've asked for. The only arguably subjective element is how well it works for this particular purpose.)

推荐答案

您需要 Fogbugz 的第 7 版.这支持多层次的层次结构，并在 treeview.

You want version 7 of Fogbugz. This support multi-levels of hierachy and shows it in a treeview.

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