三星游戏优化降低了显示密度和尺寸 [英] Display density and size reduced by Samsung Game Optimization
问题描述
我有同一个 Android 应用程序的免费和付费版本.一些用户(总是使用三星平板电脑)报告说，其中一个应用程序的相机预览被拉伸，而另一个应用程序则正常.
I have a free and paid version of the same android app. Some users (always using Samsung tablets) reported that the camera preview was stretched with one of the apps, and OK with the other.
我设法找到了 Samsung Tab A6 来重现该问题.我首先意识到不同之处在于其中一个应用程序使用了不同的显示密度、宽度和高度.然后，使用adb logcat"，我看到了关于对 https://service 的请求的日志.game-mode.net/gamemode/v3/packages/ 以我的应用程序包名称作为参数.同一 PID 的其他日志表示:SELinux : SELinux: seapp_context_lookup: seinfo=platform, level=s0:c512,c768, pkgname=com.enhance.gameservice".从我在网上看到的，com.enhance.gameservice"是三星游戏优化服务.
I managed to find a Samsung Tab A6 to reproduce the problem. I first realized that the difference was that one of the app was using a different display density, width and height. Then, using "adb logcat", I saw logs about requests to https://service.game-mode.net/gamemode/v3/packages/ with my app pakage name as a parameter. Other logs for same PID indicated: "SELinux : SELinux: seapp_context_lookup: seinfo=platform, level=s0:c512,c768, pkgname=com.enhance.gameservice". From what I saw on the net, "com.enhance.gameservice" is a Samsung Game Optimization service.
到目前为止，我已经找到了 3 种方法来解决这个问题，但对于我的用户来说，没有一种方法可以解决.如果出现以下情况，问题就会消失:
So far, I have found 3 ways to fix the problem, but none of them can be a solution for my users. The problem disappears if:
- 我更改了 app/build.gradle 文件中的 applicationId(com.enhance.gameservice 不知道该应用)
- 我在安装过程中通过 apk 的 USB 关闭了所有互联网访问
- 我使用命令adb shell cmd package uninstall -k –user 0 com.enhance.gameservice"删除了该服务(该包在一段时间后自动恢复)
我的问题看起来与Galaxy Note 5:密度自动降低.不幸的是，在接受的答案中提到的 Game Tuner 应用并非在所有三星平板电脑上都可用(在我的 Galaxy Tab A6 上不可用).
My problem looks related to Galaxy Note 5: Density Reduced Automatically. Unfortunately, Game Tuner app which is mentioned in the accepted answer, is not available on all Samsung tablets (it is not available on my Galaxy Tab A6).
有没有办法摆脱与三星游戏优化服务的交互?请注意，我的应用不是游戏.
Is there a way to get rid of the interactions with the Samsung Game Optimization service? Note that my app is not a game.
推荐答案
我自己回答问题.我使用了 Game Tuner 的联系电子邮件 (https://play.google.com/store/apps/details?id=com.samsung.android.gametuner.thin)希望他们能对我的问题做点什么.几个小时后，我得到了一个答案，表明我的应用被错误地归类为游戏，他们对其进行了更改，但我需要等待 1-3 天才能更新所有设备.一天后，我可以检查我在 包" rel="nofollow noreferrer">https://service.game-mode.net/gamemode/v3/packages，我的问题已解决.
I answer my own question.
I used the contact email from Game Tuner (https://play.google.com/store/apps/details?id=com.samsung.android.gametuner.thin) hoping they could do something about my issue. A few hours later, I got an answer indicating that my app was wrongly categorized as a game and that they changed it but that I needed to wait 1-3 days before all devices are updated. One day later, I could check that I got category_code":"non-game" in the response from https://service.game-mode.net/gamemode/v3/packages, and that my issue was fixed.
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