cPanel CNAME记录被忽略 [英] cPanel CNAME record is being ignored

问题描述

我正在使用cPanel版本11.42.0（build 23）。

I'm using cPanel version 11.42.0 (build 23).

正如标题所示，我遇到问题，试图将我的域名指向一个英雄应用程式设定CNAME： www.my-site.com。 14400 IN CNAME something.herokuapp.com

As the title suggests, I'm having problem trying to point my domain to a heroku app by setting a CNAME: www.my-site.com. 14400 IN CNAME something.herokuapp.com

我也删除了我的根域的A记录，
my-site.com。 14400 IN A x.x.x.x （服务器IP地址）
我等了超过4个小时，但CNAME仍然没有传播。
当我运行DNS查找 www.my-site.com （通过 http://mxtoolbox.com/SuperTool.aspx ），它表示没有CNAME记录。相反， www.my-site.com 的A记录指向 xxxx （这个记录不存在在我的cPanel的高级DNS区域编辑器）。

I've also removed the A record of my root domain, my-site.com. 14400 IN A x.x.x.x (server IP address) I've waited for more than 4 hours, but the CNAME is still not propagated. When I ran a DNS lookup for www.my-site.com (via http://mxtoolbox.com/SuperTool.aspx), it says that no CNAME record exist. Instead, there's an A record for www.my-site.com pointing to x.x.x.x (this record does not exist in my cPanel's Advanced DNS Zone Editor).

我还运行了一个DNS查找 my-site.com ，它表示有一条记录指向 xxxx （即使我删除了记录？）

I also ran a DNS lookup for my-site.com, and it says that there's an A record for it pointing to x.x.x.x (Even though I've deleted the record?)

就像有另一个区域文件覆盖我的cPanel区域文件。

It's as if there's another zone file that "overrides" my cPanel zone file.

这是我当前的DNS配置（在高级dns区域编辑器中）：

Here is my current DNS configuration (in advanced dns zone editor):

localhost.my-site.com.  14400   IN  A   127.0.0.1
mail.my-site.com.   14400   IN  CNAME   x.x.x.x 
ftp.my-site.com.    14400   IN  A   x.x.x.x 
cpanel.my-site.com. 14400   IN  A   x.x.x.x 
webdisk.my-site.com.    14400   IN  A   x.x.x.x 
whm.my-site.com.    14400   IN  A   x.x.x.x 
webmail.my-site.com.    14400   IN  A   x.x.x.x 
autoconfig.my-site.com. 14400   IN  A   x.x.x.x 
autodiscover.my-site.com.   14400   IN  A   x.x.x.x
www.my-site.com.    14400   IN  CNAME   something.herokuapp.com

我该怎么办？
谢谢！

What should I do? Thanks!

推荐答案

似乎域名提供商以某种方式阻止客户端在cPanel中所做的任何更改。

It seems that the domain provider somehow "blocked" any changes made by clients in the cPanel.

我通过直接联系他们的技术支持进行必要的更改来解决这个问题。

I solved this by directly contacting their tech support to make the necessary changes.

这篇关于cPanel CNAME记录被忽略的文章就介绍到这了，希望我们推荐的答案对大家有所帮助，也希望大家多多支持IT屋！