Google云端SQL重新启动和更新 [英] Google Cloud SQL Restart and Update

问题描述

随时随地，我们几乎正好在今天早上8点半的时候才停止连接到Google Cloud SQL数据库。

然后，我们尝试了重新启动实例并停留一个多小时，发现与此问题类似的情况。看起来，这种畸形事故以前发生在Google Cloud SQL上。

问题是实例完全没有响应任何命令 - 无论是通过GUI还是命令行。

更糟糕的是，除非您每月支付数百美元才能加入计划，否则无法呼叫支持。我希望Google的某个人可能会用这些标签来拖曳SO线索，或者之前处理过这个问题的人可以提供一些建议。

解决方案<只要提供更新，对于任何未来的人来说......

问题出在Google Cloud SQL实例本身。技术支持人员必须进入较低级别并重新启动整个实例。基本上，如果你遇到完全相同的情况，你就无能为力。

这个问题在几天前再次发生（在相同的4周内两次） ，我们无能为力。

注意：发生这种情况时，您无法访问您的db备份。这是令人担忧的严重原因。

对于托管数据库产品来说，这看起来很奇怪，而且我遇到过其他人记录的类似案例。 p>

尽管我们将每月400美元升级为黄金级支持，但我们仍在等待近2周的验后。与此同时，我们正在迁移到AWS，因为我们从来没有遇到RDS市中心的问题。

Randomly, out of nowhere, we stopped being able to connect to the Google Cloud SQL database at almost precisely 8:30 am ET this morning.

We then tried to restart the instance and have been stuck for more than an hour with a similar situation to this question. It seems that this sort of freak accident has happened before on Google Cloud SQL.

The problem is that the instance is completely unresponsive to any commands - either via the GUI or the command line.

To make matters worse, there's no way to call support unless you pay hundreds of dollars per month to join a plan. I'm hoping that someone from Google might be trolling the SO threads with these tags, or someone who has dealt with this before can offer some advice.

解决方案

Just providing update to this, for anyone who comes across the future...

The issue was with the Google Cloud SQL instance itself. Someone from tech support had to go in at a lower level and restart the entire instance. Basically, there's nothing you can do if you encounter the exact same situation.

This issue happened again just a few days ago (twice in the same 4 weeks), and again, there was nothing we could do.

NOTE: When this happens, you CANNOT access your db backups. This is serious cause for concern.

This seems very strange for a hosted db product, and I've come across similar cases documented by others.

We're still waiting on a post mortem that has taken almost 2 weeks, despite our upgrading to "gold level support" for $400 per month. In the meantime, we're migrating over to AWS as we've never experienced issues with downtown on RDS.

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