是否有人尝试将hs_err文件提交给Sun? [英] Anyone tried submitting hs_err files to Sun?
问题描述
我在服务器上运行了许多Java代码，偶尔会发生JVM崩溃，并伴随崩溃转储hs_err_pid文件.
I run a lot of java code on my servers, and occasionally I get a JVM crash, accompanied by a crash dump hs_err_pid file.
最近我决定尝试成为一个更好的网民，所以我检查了最新的崩溃日志，确保它确实是最新的JVM，并且崩溃不是由外部库引起的，然后我尝试提交该文件到 Sun的错误数据库.
Lately I've decided to try to be a better netizen, so I examined the latest crash log, made sure it was indeed the latest JVM, and that the crash was not caused by an external library, and then I tried submitting the file to Sun's bug database.
但是，似乎整个提交过程都旨在防止提交错误报告，请确保选中此框以确认您了解这不是获得支持的地方，并且迫使您填写实际上可以从崩溃文件中获取的所有这些信息，以及一些更不相关的信息，例如我的公司名称和Sun帐户ID.
However, it seems that the entire submitting process is geared towards preventing you from submitting bug reports, making sure you check the box to verify you understand that THIS IS NOT A PLACE TO RECEIVE SUPPORT, and forcing you to fill all this information that they could actually get from the crash file, and some more completely irrelevant information like my company name and Sun account ID.
所以我的问题是双重的:
So my question is twofold:
- 是否有一些后门，我可以通过它说:看，这是崩溃日志，您可以用它来做什么?"
- 我还要打扰吗? Sun似乎暗示他们已经有足够的错误报告，并且他们实际上并不需要人们向他们发送更多的崩溃日志文件.
我该怎么办?
编辑:以防万一，我只是想帮助Sun和社区.我不希望有任何修复，解释或支持.
EDIT: In case I wasn't clear enough, I'm just trying to help Sun and the community. I don't expect any fixes, explanations or support.
另一方面，我对这些崩溃并不太在意，以致于无法花力气去复制它们或进行调查.
On the other hand, I don't care enough about these crashes to put any effort into reproducing them or investigating them at all.
推荐答案
我这样做了，但是只有在理解(希望吗?)的前提下，这只是为了更大的利益.我从未收到任何回应或跟进.
I do, but only with the understanding (hope?) that this is only for the greater good. I have never received a response or follow up.
但是，似乎整个 提交过程面向 阻止您提交错误 报告，请确保选中此框 确认您了解这是 不是获得支持的地方，并且 强迫你填补所有这一切 他们实际上可以得到的信息 从崩溃文件中获取更多信息 完全不相关的信息，例如 我的公司名称和Sun帐户ID.
However, it seems that the entire submitting process is geared towards preventing you from submitting bug reports, making sure you check the box to verify you understand that THIS IS NOT A PLACE TO RECEIVE SUPPORT, and forcing you to fill all this information that they could actually get from the crash file, and some more completely irrelevant information like my company name and Sun account ID.
我的阅读是，它是针对设定期望" 的.我敢肯定，尽管您抱怨的过程很漫长，但仍有成千上万的人提交报告，然后期望James Gosling自己在不到两个小时的时间内通过电子邮件发送补丁程序或解决方法.
My read is that it is geared toward 'setting expectations'. I'm sure there are, despite the process you complain about, zillions of folks who submit a report and then expect a person email from James Gosling himself in under two hours with a patch or workaround.
联系信息可能是针对假设的Sun工程师的，他实际上想就其他报告与您联系该报告.
The contact info stuff is probably for a hypothetical Sun engineer that actually wants to contact you about the report with other questions.
请不要忘记Sun有付费的支持程序，并且该崩溃报告系统并不是Sun客户应该获得支持的地方.
Don't forget that Sun has a paid support programs, and that this crash report system is not where Sun customers are supposed to get support.
因此，直接回答您的问题:
So, to directly answer your questions:
- 使用前门.你为什么不呢?
- 是的，您应该打扰.只是不要期待任何反馈.
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