常量随机报告错误“生成报告时发生错误” [英] Constant Random Report Errors "an error occurred while generating the report"

问题描述

我们有一个平台可以为我们的客户运行成千上万的bing广告报告。

我们从第1天开始就遇到问题，报告失败，然后在下次尝试时成功。这个问题在上周非常糟糕。以下是我们看到的错误：

生成报告时发生错误。您需要再次提交报告请求。如果请求仍然失败，请考虑从响应消息中获取跟踪标识符并联系支持。

解决方案

很高兴看一看。请你
股支持的详细信息，即SubmitGenerateReport和PollGenerateReport调用的SOAP请求，响应和时间戳？

谢谢，

Eric

We have a platform that runs thousands of bing ads reports for our clients.

We've had issues from day 1 with reports failing and then succeeding on the next try. The problem has got really bad over the last week. Here is the error we see:

an error occurred while generating the report. you will need to submit your report request again. if the request continues to fail, consider getting the tracking identifier from the response message and contacting support.

解决方案

Happy to take a look. Will you please share details with support i.e., SOAP request, response, and timestamp for the SubmitGenerateReport and PollGenerateReport calls?

Thank you,

Eric

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