一个用户的MFA失败 - 注册的最大设备数 [英] MFA fails on one user - Maximum number of devices registered

问题描述

当我尝试设置我的MFA时，我得到"注册的最大设备数量"。 我是这里的管理员，我的所有用户都工作正常。自从我测试MFA以来，它注册了许多次。请告知修复此问题。 谢谢

解决方案

租户的全局管理员必须使用。

When I try to set up my MFA I get "Maximum number of devices registered".  I am the admin here and all my users work fine. Since I was testing the MFA, it registered to many time. Please advise on repairing this issue.  Thank you



解决方案

The Global Admin of the tenant has to go the MFA Portal for disabling the registered/remembered devices for the user.

Go to the Azure Portal -> Select the Active Directory on the left side and select User. On the Users blade, you will find the link for Multi-Factor Authentication.

Once on the MFA Portal, select the user in question and on the Right Side you will get the option Manage User Settings.

Then Enable the Restore multi-factor authentication on all remembered devices. This would remove the device registrations for that user. And the next time they logon, they would be asked to go through the device registration again.

You can refer to the documentation for the same here.

这篇关于一个用户的MFA失败 - 注册的最大设备数的文章就介绍到这了，希望我们推荐的答案对大家有所帮助，也希望大家多多支持IT屋！