通过商店安装的应用无法激活 [英] App insalled via store fails to activate

问题描述

我有一个适用于Windows 10的MonoGame项目。它成功构建，并在几台开发机器上运行。但是，当我将其提交到商店并且用户安装它时，游戏无法激活。

I have a MonoGame project for Windows 10. It succesfully builds, and runs on several dev machines. However, when I submit it to the store and users install it, the game fails to activate.

游戏会暂时显示应用程序启动画面，然后在Microsoft-Windows-TWinUI / Operational下的事件查看器中关闭并留下以下日志。

The game shows the App splash screen for a moment, then closes and leaves behind the logs below in event viewer under Microsoft-Windows-TWinUI/Operational.

事件查看器日志1：

通过应用程序的合同助手激活！远程过程调用失败，Windows.Launch合同的应用程序失败..

Activation via contract helper of the app ! App for the Windows.Launch contract failed with The remote procedure call failed..

事件查看器日志2：

激活app！应用程序用于windows.Launch合同失败，错误：远程过程调用失败..

Activation of the app !App for the windows.Launch contract failed with error: The Remote procedure call failed..

其他信息：该应用目前通过私人套餐航班分发给少数测试人员。这些用户无法运行它。我可以通过清理安装Windows然后将其帐户添加到
包裹航班组来复制此操作。但是，如果我侧载提交到商店的相同包，则计算机上的某些内容会发生变化。卸载侧载版本后，我可以正确下载并运行windows store package flight并进入游戏。

Additional Info: The app is currently distributed to a few testers via private package flights. These users cannot run it. I can replicate this, by getting a clean install of windows and then adding it's account to the package flight group. However, if I sideload the same package that was submitted to the store, something on the computer changes. After uninstalling the sideloaded version, I can then download and run the windows store package flight correctly and get to gameplay.

我怀疑与应用内容相关的安全问题。

I suspect a security issue related to the contents of the app.

这也是提交的到商店发布，并因同样的原因失败了。以下是他们的回复：

This was also submitted to the store for release, and failed for the same reason. Here is their response:

App Policies： 10.4.2 App Crash

App Policies: 10.4.2 App Crash

推荐答案

您好Daniel，

Hi Daniel,

您的包裹能否通过本地WACK测试？

Can your package pass the local WACK test well?

根据您提供的其他信息，您从商店下载的软件包构建中似乎缺少某些框架依赖关系 。您可以通过开发者帐户创建
支持服务单 ，以便支持人员可以查看您的商店提交内容。

According to the additional info you provide, it seems that some framework dependency missing from the package build you download from the Store. You could create a support ticket through your developer account so that support can review your Store submission.

谢谢。

祝你好运，

Mattew Wu

Mattew Wu

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