Windows手机商店审核响应未显示 [英] Windows phone store review response not showing

问题描述

关于我最近收到的客户回复，我有一个问题。一位购买我的应用程序的客户（BubinABC）写道，该应用程序在一段时间后停止工作，然后需要再次安装。 我知道这个应用程序在其他人的手机上可以正常运行
。此外 当手机内存已满时，我已经有类似的体验程序停止工作。可能是什么问题呢？此外还有另一种方式可以回复给出此评级的人，问题是
，因为旁边没有响应链接，就像有其他评级一样。我想知道如何回复此人。

解决方案

你可以回复评论 

http://msdn.microsoft.com/en-us/library/windows/apps/jj206728(v = vs.105）.aspx

但是  < span style ="color：＃454545; font-family：'Segoe UI'，'Lucida Grande'，Verdana，Arial，Helvetica，sans-serif; font-size：14px; line-height：20.006000518798828px; background-color： ＃ededf0">您将无法回复在美国以外的设备上创建的未运行Windows Phone 8.1的评论，也不会回复那些选择不接收评论回复的客户撰写的评论。

I have a question for you concerning a customer response that i’ve got recently. One customer that bought my app (BubinABC) wrote that the app stops working after a while and then requires to be installed again.  I know that the app works ok on other people’s phones. Also  I have had the similar experience programs stopping to work when phone memory has been getting full. What could be the problem? Also is there another way for responding to the person that gave this rating with the problem since there is no respond link beside it like there are with the other ratings. I’d like to know how can I respond to this person.

解决方案

Hi,

You can respond to reviews 

http://msdn.microsoft.com/en-us/library/windows/apps/jj206728(v=vs.105).aspx

But You won't be able to respond to reviews created on devices outside the U.S. that aren’t running Windows Phone 8.1, or to reviews written by customers who have chosen not to receive review responses.

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