API报告提供的旧转化和收入数据 [英] Old Conversions and Revenue data provided by API reports

问题描述

大家好，

在过去的几天里，我们看到通过API生成的报告提供的内容似乎是旧值，如下所示：

For the last couple of days we have seen that the reports generated via the API are providing what appear to be old values as follows:

KeywordPerformanceReportRequest - 比Web UI中报告的转化值小得多

KeywordPerformanceReportRequest - significantly smaller Conversion values than those reported in the web UI

ConversionPerformanceReportColumn  - 显着小于Web UI中报告的收入值

ConversionPerformanceReportColumn - significantly smaller Revenue values than those reported in the web UI

报告应用程序是否在早上通过Bing Ads API生成报告，但以前不是问题。即使现在已经很晚了，我们也没有看到Web UI中报告的值。在我们提取反映网络用户界面显示内容的准确数据之前，我们需要花费2美元才能获得
。

Are reporting application generates the reports early in the morning via the Bing Ads API but it hasn't been an issue before. Even now late in the day we are not seeing the values as reported in the web UI. It appears to take us until 2 days have passed until we are pulling in accurate data that reflects what is shown in the web UI.

您是否知道任何问题符合我们所见的API？

Are you aware of any problems with the API that match what we are seeing?

干杯，

Chris

推荐答案

你好Chris。

Hi Chris.

几天前在 $ b报道了一个问题$ b http://status.bingads.com 。复制到此处供参考：

There was an issue reported a couple of days ago at http://status.bingads.com. Copied here for reference:

问题描述

太平洋夏令时间7月7日凌晨4点到太平洋夏令时间7月9日08:00，Bing Ads报告转化数据时遇到延迟。工程团队已经解决了这个问题，现在数据已经赶上了。请注意，此问题不会影响广告投放和转化
跟踪。

Issue Description
Between July 7th 4:00 AM PDT and July 9th 08:00 AM PDT, Bing Ads was experiencing delays in reporting conversions data. Engineering teams have resolved the issue and the data is now caught up. Please note that this issue did not impact Ad Delivery and conversion tracking.

对用户的影响

Bing Ads用户会有注意到通过Bing Ads或性能图表提取的每小时报告与当前的效果数据不一致。

印象，点击和支出数据在7月8日太平洋时间下午6点左右回到SLA 。$
转换数据在太平洋夏令时上午8点左右回到SLA 7/9。

Impact to Users
Bing Ads users would have noticed that the Hourly Reports pulled via Bing Ads or performance graphs are not up-to-date with current performance data.
Impression, Clicks and Spend data were back in SLA around 6 pm PDT on 7/8.
Conversions data was back in SLA at around 8 am PDT on 7/9.

其他信息

• 问题开始日期：7月7日4:00 AM PDT
• 问题已解决日期：7月9日上午8:00太平洋时间

如果您仍在观察UI和API之间的转化数据差异，则可能是另一个问题。在这种情况下，请

escalate 并准备好提供您的SOAP请求，响应，时间戳和结果报告。 

If you are still observing a difference in conversions data between UI and API it is likely a different issue. In that case please escalate and be prepared to provide your SOAP request, response, timestamp, and resulting report. 

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