无法从Visual Studio 2017 RC和vs反馈工具登录 [英] unable to login from visual studio 2017 rc and vs feedback tool

问题描述

 使用我的主帐户配置新的Windows Phone(使用与真实帐户中的主地址相同的地址)后，我无法登录Visual Studio 2017 rc和他的反馈工具.

  After I configure a new windows phone with my main account, that uses the same address the main address in my live account, I cannot login in visual studio 2017 rc and his feddback tool.

 我该怎么解决?

  How can I solve it?

谢谢

 卢卡

推荐答案

欢迎来到MSDN论坛

> >在使用主帐户配置新的Windows Phone之后，该帐户使用真实帐户中的主地址使用相同的地址，

您是说要更新吗您的Microsoft帐户的Windows Phone，然后使用此Microsoft帐户登录VS 2017，失败了吗? 如果是这样，要验证此Microsoft帐户的有效性，请尝试使用以下方法进行排查:

Do you mean you update the windows phone for your Microsoft account and then sign in VS 2017 with this Microsoft account and failed? If so, to verify the valid of this Microsoft account, could you please have a try with the following to troubleshot:

如果已安装VS 2015或VS 2013，您可以尝试使用同一帐户登录，如果运行正常，则此问题更多与 VS 2017 RC.如果没有，您可以尝试在此处创建一个新帐户:

If you have installed the VS 2015 or VS 2013, you can try to sign in with the same account and if it works fine, this issue more relates to the VS 2017 RC. If not, you can try to create a new account in here: https://account.microsoft.com/aboutand sign in with the new Microsoft account to check this issue again. If the new account works, which means your account looks like corrupted.

如果仅发生此问题在VS 2017 RC和其他VS中工作正常，请 打开管理CMD窗口，然后导航到C:\ Program Files(x86)\ Microsoft Visual Studio \ 2017 \ xxx \ Common7 \ IDE并运行以下命令，并且在每个命令之后， 打开VS再次检查此问题:

If this issue only happens in VS 2017 RC and other VS works fine, please open an administrative CMD window and navigate to C:\Program Files (x86)\Microsoft Visual Studio\2017\xxx\Common7\IDE and run the following commands and after each command, open VS to check this issue again:

• devenv/safemode:如果可以，请以安全模式运行，如果可以，则表示安全模式或某些已安装的扩展程序影响此问题，请转到工具-扩展程序和更新-已安装"， 逐一删除已安装的扩展程序，以找到罪魁祸首.
• devenv/resetuserdata:清理旧的用户数据

• devenv /safemode: run vs with safe mode, if this works fine, which means one or some installed extensions affect this issue, go to Tools-Extension and updates-Installed, remove the installed extension one by one to find the culprit.
• devenv /resetuserdata: clean up the old user data

最好的问候，

Sara

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