如何聪明地报告错误 [英] How to Report Bugs the Smart Way

问题描述

我想以类似于ESR 如何以聪明的方式提出问题

I want to write (or find) a guide to effective bug reporting in a style similar to ESR's How To Ask Questions The Smart Way

有效的错误报告最重要的提示是什么?

What are your top tips for effective bug reports?

推荐答案

• 有关如何重新创建错误的分步说明
• 确保您已尝试将错误与实际编写错误的对象隔离开来，而不是其他可能引起错误的原因.
• 列表尝试将错误隔离到与您编写错误所针对的软件不同的其他地方
• 让自己可以回答问题并可以帮助排除故障/重新创建错误

最重要的是，遇到错误时，您必须进行一些批判性思考.一旦用尽所有可能都是您的错的可能性，请编写一个错误.如果您发现了自己的故障，但是您正在使用/测试的软件可能已经做了一些更有用的操作来表明您的故障，请仍然编写错误.

The bottom line is you have to engage some level of critical thinking when the bug is encountered. Once you've exhausted all possibilities that it could be your fault, write up a bug. If you find out its your fault, but the software you are using/testing could have done something more usable to indicate its your fault, still write a bug.

此外，要成为一个真正的出色的错误报告者，您必须使自己能够测试该错误，以帮助他们重新创建该错误.您很可能只是因为重新创建该错误而了解了诀窍"，并且可能存在您不了解的步骤.您不仅可以抱怨，走开，参与流程并通过测试，重新创建和故障排除来帮助团队.

Also, to be a truly great bug-reporter, you must avail yourself to those testing the bug to help them recreate it. Its likely you've just "got the knack" for recreating that bug and there may be steps you are not conscious of. You can't just complain and walk away, participate in the process and help the team out by testing, recreating, and troubleshooting.

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