Paypal Express Checkout会坚持使用电话号码，即使该选项已关闭(来自Magento的呼叫) [英] Paypal Express Checkout insists on phone number even though option turned off (calling from Magento)

问题描述

我正在使用Magento中的Paypal快速结帐"选项.
(我没有使用任何快捷的结帐按钮，只是因为我在从网站付款标准"中退回时遇到问题.)

I'm using the Paypal 'Express Checkout' option in Magento.
(I'm not using any express checkout buttons, it's just because I was having problem with returning from Website Payments Standard).

在Paypal的网站付款首选项"中，我已将联系电话号码"字段设置为关闭.
我还在Magento方面进行了一些更改，以使电话号码为可选 (根据此帖子).

In Paypal's Website Payment Preferences, I've set the 'Contact Telephone Number' field to off.
I've also made a number of changes on the Magento side to make telephone number optional (as per this post).

但是，电话号码字段在Paypal结帐期间仍会出现，并且是必填字段.显然，这有可能导致客户放弃交易.

However, the telephone number field still appears during Paypal checkout, and is mandatory. Obviously, this is potentially going to cause customers to abandon the transaction.

贝宝(Paypal)支持的最初反应是电话号码始终是必填项，首选项设置仅控制该值是否退还给卖方-这在我看来不对，因为这会使该设置变得毫无用处

Initial response from Paypal support is that the telephone number is always mandatory, that the preference setting only controls whether or not the value is returned to the seller - this doesn't sound right to me, since it makes the setting largely useless.

鉴于Magento通常需要一个电话号码，我想知道Magento Paypal API调用中的某些内容是否会覆盖默认设置?

Given that Magento usually requires a phone number, I'm wonder if possibly something in the Magento Paypal API call is overriding the default setting?

必须使用某种方法将电话号码设置为可选号码吗?

There must be some way of making the phone number optional?

修改:
在与支持人员进一步联系并进行了更深入的研究之后，似乎会发现，尽管对参数进行了描述，但Paypal始终会坚持使用非Paypal帐户的联系电话(即直接通过信用卡付款).这至少适用于网站付款标准"和快速结帐". 然后，关闭电话号码"参数控制输入的电话号码是否返回商店.

It would appear after further contact with support, and some more digging, that despite the description of the parameter, Paypal will always insist on a contact number for non-Paypal accounts (i.e. paying directly by credit card). This applies for Website Payments Standard and Express checkout at least, possibly more. The 'Telephone number off' parameter then controls whether the phone number entered is returned to the store.

这让我很傻.如果我在某处结帐时要求输入电话号码，我不在乎是Paypal还是商人要我，我对此不会感到高兴，并且很可能会中止交易，尤其是针对我以前从未购物过的网站.我什至不知道为什么贝宝需要这个号码-如果有人建议有人欺诈性地使用我的卡，我希望我的卡公司(而不是贝宝)打个电话.如果有人声称是来自Paypal的电话打给我，我可能会挂断电话.

This strikes me as daft. If I'm on a checkout somewhere and asked to enter a phone number,I don't particularly care whether it's Paypal or the merchant asking me for it, I'm not going to be happy about it and quite possibly abort the transaction, especially if it's for a site I haven't shopped with before. I don't even see why Paypal need the number - if there's a suggestion of somebody fraudulently using my card I'd expect a call from my card company, not Paypal. I'd probably hang up if someone claiming to be from Paypal called me.

加上这是它的工作方式，他们可能会指出电话号码关闭"字段仅在某些时间适用

Plus given that is the way it works, they could have made it a lot clearer by pointing out the the 'Phone number off' field only applies some of the time

/rant

推荐答案

您是否尝试过将电话号码选项设置为开(可选)"?

Have you tried setting the phone number option to 'On (optional)'?

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