即使选项已关闭，Paypal Express Checkout 仍坚持使用电话号码(从 Magento 调用) [英] Paypal Express Checkout insists on phone number even though option turned off (calling from Magento)

问题描述

我在 Magento 中使用 Paypal 的快速结账"选项.
(我没有使用任何快速结账按钮，只是因为我在从网站支付标准版返回时遇到了问题).

I'm using the Paypal 'Express Checkout' option in Magento.
(I'm not using any express checkout buttons, it's just because I was having problem with returning from Website Payments Standard).

在 Paypal 的网站付款首选项中，我已将联系电话号码"字段设置为关闭.
我还在 Magento 方面进行了一些更改，使电话号码可选(根据这篇文章).

In Paypal's Website Payment Preferences, I've set the 'Contact Telephone Number' field to off.
I've also made a number of changes on the Magento side to make telephone number optional (as per this post).

但是，电话号码字段在 Paypal 结帐时仍会出现，并且是强制性的.显然，这可能会导致客户放弃交易.

However, the telephone number field still appears during Paypal checkout, and is mandatory. Obviously, this is potentially going to cause customers to abandon the transaction.

Paypal 支持人员的初步回应是电话号码始终是强制性的，首选项设置仅控制是否将值退还给卖家 - 这对我来说听起来不正确，因为它使设置基本上无用.

Initial response from Paypal support is that the telephone number is always mandatory, that the preference setting only controls whether or not the value is returned to the seller - this doesn't sound right to me, since it makes the setting largely useless.

鉴于 Magento 通常需要电话号码，我想知道 Magento Paypal API 调用中的某些内容是否覆盖了默认设置?

Given that Magento usually requires a phone number, I'm wonder if possibly something in the Magento Paypal API call is overriding the default setting?

一定有办法让电话号码可选吗?

There must be some way of making the phone number optional?

在与支持人员进一步联系并进行更多挖掘后，会出现尽管参数的描述，但 Paypal 将始终坚持非 Paypal 帐户的联系号码(即直接通过信用卡付款).这至少适用于网站支付标准和快速结账，可能更多.'Telephone number off' 参数然后控制输入的电话号码是否返回到商店.

It would appear after further contact with support, and some more digging, that despite the description of the parameter, Paypal will always insist on a contact number for non-Paypal accounts (i.e. paying directly by credit card). This applies for Website Payments Standard and Express checkout at least, possibly more. The 'Telephone number off' parameter then controls whether the phone number entered is returned to the store.

这让我觉得很愚蠢.如果我在某个地方结账并被要求输入电话号码，我并不特别关心是 Paypal 还是商家要求我这样做，我不会对此感到高兴并且很可能会中止交易，特别是如果它是针对我以前从未购物过的网站.我什至不明白为什么 Paypal 需要这个号码——如果有人暗示有人欺诈性地使用我的卡，我希望我的信用卡公司打来电话，而不是 Paypal.如果有人自称来自 Paypal，我可能会挂断电话.

This strikes me as daft. If I'm on a checkout somewhere and asked to enter a phone number,I don't particularly care whether it's Paypal or the merchant asking me for it, I'm not going to be happy about it and quite possibly abort the transaction, especially if it's for a site I haven't shopped with before. I don't even see why Paypal need the number - if there's a suggestion of somebody fraudulently using my card I'd expect a call from my card company, not Paypal. I'd probably hang up if someone claiming to be from Paypal called me.

另外，鉴于这是它的工作方式，他们本可以通过指出电话号码关闭"字段仅在某些时候适用

Plus given that is the way it works, they could have made it a lot clearer by pointing out the the 'Phone number off' field only applies some of the time

/咆哮

推荐答案

您是否尝试将电话号码选项设置为开启(可选)"?

Have you tried setting the phone number option to 'On (optional)'?

这篇关于即使选项已关闭，Paypal Express Checkout 仍坚持使用电话号码(从 Magento 调用)的文章就介绍到这了，希望我们推荐的答案对大家有所帮助，也希望大家多多支持IT屋！