Woocommerce退款电子邮件 [英] Woocommerce Refund Email

问题描述

我已经进行了大量搜索，尽管我发现用户问过如何实现以下目标，但据我所知，并没有可行的解决方案示例.

I have done a vast amount of searching and although I have found users that have asked how to achieve the following no examples of working solutions to the best of my knowledge exist.

问题是关于非常受欢迎的Wordpress插件"Woocommerce".该插件附带一个电子邮件系统，可以使电子商务网站的所有者和客户的生活更加轻松.一个问题是，当商店经理将订单状态更改为已退款"时，没有发送电子邮件.有人说这是因为这是一个手动过程.这是事实，店主将通过那里的商人帐户或贝宝帐户执行此过程.但是一旦完成，店主便会登录其wordpress管理面板并将订单状态更改为退款"，这对于生成电子邮件并将其发送给客户将是有益的.

The question is regarding the very popular Wordpress plugin "Woocommerce". The plugin comes with an email system to make life easier for the ecommerce site owner and the customer. One issue is that there is no email that is sent when a shop manager changes the order status to "Refunded". Someone has said this is because it is a manual process. This is true it is a process that the shop owner would do via there merchant account or paypal account. But once this is done and the shop owner then logs into their wordpress admin panel and changes an order status to Refunded it would be beneficial for an email to be generated and sent the customer.

这是我见过的要求.

因此，我决定在修改教程 http://www.skyverge. com/blog/how-to-to-add-a-custom-woocommerce-email/#comment-553147

So I decided to modify a tutorial over at http://www.skyverge.com/blog/how-to-add-a-custom-woocommerce-email/#comment-553147

我正在尝试将订单状态更新为已退款"的电子邮件发送出去.

I am trying to have an email sent out when an orders order status is updated to "Refunded".

这是初始插件文件的代码

Here is the code to the initial plugin file

<?php
/**
 * Plugin Name: WooCommerce Custom Expedited Order Email
 * Plugin URI: http://www.skyverge.com/blog/how-to-add-a-custom-woocommerce-email/
 * Description: Demo plugin for adding a custom WooCommerce email that sends admins an email when an order is received with expedited shipping
 * Author: SkyVerge
 * Author URI: http://www.skyverge.com
 * Version: 0.1
 *
 * License: GNU General Public License v3.0
 * License URI: http://www.gnu.org/licenses/gpl-3.0.html
 *
 */

if ( ! defined( 'ABSPATH' ) ) exit; // Exit if accessed directly

/**
 *  Add a custom email to the list of emails WooCommerce should load
 *
 * @since 0.1
 * @param array $email_classes available email classes
 * @return array filtered available email classes
 */
function add_expedited_order_woocommerce_email( $email_classes ) {

    // include our custom email class
    require( 'includes/class-wc-expedited-order-email.php' );

    // add the email class to the list of email classes that WooCommerce loads
    $email_classes['WC_Expedited_Order_Email'] = new WC_Expedited_Order_Email();

    return $email_classes;

}
add_filter( 'woocommerce_email_classes', 'add_expedited_order_woocommerce_email' );

这是我班级代码的链接

<?php

if ( ! defined( 'ABSPATH' ) ) exit; // Exit if accessed directly

/**
 * A custom Expedited Order WooCommerce Email class
 *
 * @since 0.1
 * @extends \WC_Email
 */
class WC_Expedited_Order_Email extends WC_Email {

    /**
 * Set email defaults
 *
 * @since 0.1
 */
    public function __construct() {

        // set ID, this simply needs to be a unique name
        $this->id = 'wc_expedited_order';

        // this is the title in WooCommerce Email settings
        $this->title = 'Refunded Order Email';

        // this is the description in WooCommerce email settings
        $this->description = 'Refunded Emails are sent when an order status has been changed to Refunded';

        // these are the default heading and subject lines that can be overridden using the settings
        $this->heading = 'Refunded Order';
        $this->subject = 'Refunded Order';

        // these define the locations of the templates that this email should use, we'll just use the new order template since this email is similar
        $this->template_html  = 'emails/admin-new-order.php';
        $this->template_plain = 'emails/plain/admin-new-order.php';

        // Trigger on new paid orders
        add_action( 'woocommerce_order_status_pending_to_processing_notification', array( $this, 'trigger' ) );
        add_action( 'woocommerce_order_status_failed_to_processing_notification',  array( $this, 'trigger' ) );

        // Call parent constructor to load any other defaults not explicity defined here
        parent::__construct();

        // this sets the recipient to the settings defined below in init_form_fields()
        $this->recipient = $this->get_option( 'recipient' );

        // if none was entered, just use the WP admin email as a fallback
        if ( ! $this->recipient )
            $this->recipient = get_option( 'admin_email' );
    }

    /**
     * Determine if the email should actually be sent and setup email merge variables
     *
     * @since 0.1
     * @param int $order_id
     */
    public function trigger( $order_id ) {

        // bail if no order ID is present
        if ( ! $order_id )
            return;

        $order = new WC_Order( $order_id );

          //bail if not a refunded order
        if ( 'refunded' !== $order->status ) {
              return;
        }

        // setup order object
        $this->object = new WC_Order( $order_id );

        // bail if shipping method is not expedited
        //if ( ! in_array( $this->object->get_shipping_method(), array( 'Three Day Shipping', 'Next Day Shipping' ) ) )
            //return;

        // replace variables in the subject/headings
        $this->find[] = '{order_date}';
        $this->replace[] = date_i18n( woocommerce_date_format(), strtotime( $this->object->order_date ) );

        $this->find[] = '{order_number}';
        $this->replace[] = $this->object->get_order_number();

        if ( ! $this->is_enabled() || ! $this->get_recipient() )
            return;

        // woohoo, send the email!
        $this->send( $this->get_recipient(), $this->get_subject(), $this->get_content(), $this->get_headers(), $this->get_attachments() );
    }

    /**
     * get_content_html function.
     *
     * @since 0.1
     * @return string
     */
    public function get_content_html() {
        ob_start();
        woocommerce_get_template( $this->template_html, array(
            'order'         => $this->object,
            'email_heading' => $this->get_heading()
        ) );
        return ob_get_clean();
    }


    /**
     * get_content_plain function.
     *
     * @since 0.1
     * @return string
     */
    public function get_content_plain() {
        ob_start();
        woocommerce_get_template( $this->template_plain, array(
            'order'         => $this->object,
            'email_heading' => $this->get_heading()
        ) );
        return ob_get_clean();
    }

    /**
     * Initialize Settings Form Fields
     *
     * @since 0.1
     */
    public function init_form_fields() {

        $this->form_fields = array(
            'enabled'    => array(
                'title'   => 'Enable/Disable',
                'type'    => 'checkbox',
                'label'   => 'Enable this email notification',
                'default' => 'yes'
            ),
            'recipient'  => array(
                'title'       => 'Recipient(s)',
                'type'        => 'text',
                'description' => sprintf( 'Enter recipients (comma separated) for this email. Defaults to <code>%s</code>.', esc_attr( get_option( 'admin_email' ) ) ),
                'placeholder' => '',
                'default'     => ''
            ),
            'subject'    => array(
                'title'       => 'Subject',
                'type'        => 'text',
                'description' => sprintf( 'This controls the email subject line. Leave blank to use the default subject: <code>%s</code>.', $this->subject ),
                'placeholder' => '',
                'default'     => ''
            ),
            'heading'    => array(
                'title'       => 'Email Heading',
                'type'        => 'text',
                'description' => sprintf( __( 'This controls the main heading contained within the email notification. Leave blank to use the default heading: <code>%s</code>.' ), $this->heading ),
                'placeholder' => '',
                'default'     => ''
            ),
            'email_type' => array(
                'title'       => 'Email type',
                'type'        => 'select',
                'description' => 'Choose which format of email to send.',
                'default'     => 'html',
                'class'       => 'email_type',
                'options'     => array(
                    'plain'     => 'Plain text',
                    'html'      => 'HTML', 'woocommerce',
                    'multipart' => 'Multipart', 'woocommerce',
                )
            )
        );
    }


} // end \WC_Expedited_Order_Email class

这些是我插件中仅有的2个文件.我已激活它，它在woo Commerce电子邮件选项卡的电子邮件列表中显示为电子邮件.不幸的是，当订单状态更新时，没有发送电子邮件.

These are the only 2 files in my plugin. I have activated it and it appears as an email in the list of emails in the woo commerce email tab. Unfortunately no email is sent when the order status is updated.

任何人都可以告知为什么它无法正常工作吗?

Can anyone advise why this is failing to work?

我收到了一个说以下话的个人的反馈意见

I have had some feedback of an individual who said the following

"您要添加触发器的操作，这些操作要在处理订单状态更改时处于挂起/失败状态- http://cld.wthms.co/cZzw 您希望它们是与退款订单相关的操作，例如:add_action('woocommerce_order_status_refunded'，array($ this，'trigger')); (有关woocommerce电子邮件类的确切介绍)"

"the actions that you're adding the trigger to are for pending/failed to processing order status changes - http://cld.wthms.co/cZzw You'd want these to be actions that are related to the refunded orders, like: add_action( 'woocommerce_order_status_refunded', array( $this, 'trigger' ) ); (for the exact one look around woocommerce's email classes)"

我正在使用Woocommerce 2.1.12

I am using Woocommerce 2.1.12

推荐答案

主要问题是woocommerce_order_status_refunded钩子默认情况下未在send_transactional_email回调中注册，因此您不能使用上述方法发送当订单状态更改为退款时，会自动发送电子邮件.

The main problem is that the woocommerce_order_status_refunded hook is not registered by default with the send_transactional_email callback, so you can't use the above method to send emails automatically when the order status is changed to Refunded.

您可以通过以下方式进行更改:

You can change that with the following:

/**
 * Register the "woocommerce_order_status_refunded" hook which is necessary to
 * allow automatic email notifications when the order is changed to refunded.
 * 
 * @see http://stackoverflow.com/a/26413223/2078474
 */
add_action( 'woocommerce_init', function() {
    add_action( 
        'woocommerce_order_status_refunded', 
        array( WC(), 'send_transactional_email' ),
        10, 
        10 
    );
});

还请确保已在 Woo设置->电子邮件标签中的相应部分中启用了该功能:

Also make sure that you have enable it in the corresponding section in the Woo Settings -> Emails tab:

默认情况下，将为自动电子邮件通知注册以下操作:

By default the following actions are registered for automatic email notifications:

woocommerce_low_stock
woocommerce_no_stock
woocommerce_product_on_backorder
woocommerce_order_status_pending_to_processing
woocommerce_order_status_pending_to_completed
woocommerce_order_status_pending_to_on-hold
woocommerce_order_status_failed_to_processing
woocommerce_order_status_failed_to_completed
woocommerce_order_status_completed
woocommerce_new_customer_note
woocommerce_created_customer

更新:

好消息，@ helgatheviking刚刚合并了她的WooCommerce请求请求(请参阅下面的评论).

Update:

Good news, @helgatheviking just got her WooCommerce pull request merged (see the comments below).

这意味着我们应该能够使用新的woocommerce_email_actions过滤器:

This means we should be able to use the new woocommerce_email_actions filter:

add_filter( 'woocommerce_email_actions', function( $email_actions ) {
    $email_actions[] = 'woocommerce_order_status_refunded';
    return $email_actions;
});

在WooCommerce 2.3及更高版本中.

in WooCommerce 2.3+.

类似的选项也可以用于其他非默认的电子邮件操作，例如woocommerce_order_status_cancelled.

Similar should work for other non-default email actions, like woocommerce_order_status_cancelled.

这篇关于Woocommerce退款电子邮件的文章就介绍到这了，希望我们推荐的答案对大家有所帮助，也希望大家多多支持IT屋！