Woocommerce 退款电子邮件 [英] Woocommerce Refund Email

问题描述

我进行了大量搜索，虽然我发现用户询问如何实现以下目标，但据我所知，目前没有可行的解决方案示例.

I have done a vast amount of searching and although I have found users that have asked how to achieve the following no examples of working solutions to the best of my knowledge exist.

问题是关于非常流行的 Wordpress 插件Woocommerce".该插件带有电子邮件系统，使电子商务网站所有者和客户的生活更轻松.一个问题是，当商店经理将订单状态更改为已退款"时，没有发送电子邮件.有人说这是因为这是一个手动过程.这是真的，这是店主通过商家帐户或贝宝帐户执行的过程.但是，一旦完成此操作，店主就会登录他们的 wordpress 管理面板并将订单状态更改为已退款，这将有助于生成电子邮件并将其发送给客户.

The question is regarding the very popular Wordpress plugin "Woocommerce". The plugin comes with an email system to make life easier for the ecommerce site owner and the customer. One issue is that there is no email that is sent when a shop manager changes the order status to "Refunded". Someone has said this is because it is a manual process. This is true it is a process that the shop owner would do via there merchant account or paypal account. But once this is done and the shop owner then logs into their wordpress admin panel and changes an order status to Refunded it would be beneficial for an email to be generated and sent the customer.

这是我看到的要求.

所以我决定修改一个教程在http://www.skyverge.com/blog/how-to-add-a-custom-woocommerce-email/#comment-553147

So I decided to modify a tutorial over at http://www.skyverge.com/blog/how-to-add-a-custom-woocommerce-email/#comment-553147

我正在尝试在订单状态更新为已退款"时发送电子邮件.

I am trying to have an email sent out when an orders order status is updated to "Refunded".

这是初始插件文件的代码

Here is the code to the initial plugin file

<?php
/**
 * Plugin Name: WooCommerce Custom Expedited Order Email
 * Plugin URI: http://www.skyverge.com/blog/how-to-add-a-custom-woocommerce-email/
 * Description: Demo plugin for adding a custom WooCommerce email that sends admins an email when an order is received with expedited shipping
 * Author: SkyVerge
 * Author URI: http://www.skyverge.com
 * Version: 0.1
 *
 * License: GNU General Public License v3.0
 * License URI: http://www.gnu.org/licenses/gpl-3.0.html
 *
 */

if ( ! defined( 'ABSPATH' ) ) exit; // Exit if accessed directly

/**
 *  Add a custom email to the list of emails WooCommerce should load
 *
 * @since 0.1
 * @param array $email_classes available email classes
 * @return array filtered available email classes
 */
function add_expedited_order_woocommerce_email( $email_classes ) {

    // include our custom email class
    require( 'includes/class-wc-expedited-order-email.php' );

    // add the email class to the list of email classes that WooCommerce loads
    $email_classes['WC_Expedited_Order_Email'] = new WC_Expedited_Order_Email();

    return $email_classes;

}
add_filter( 'woocommerce_email_classes', 'add_expedited_order_woocommerce_email' );

这是我班级代码的链接

<?php

if ( ! defined( 'ABSPATH' ) ) exit; // Exit if accessed directly

/**
 * A custom Expedited Order WooCommerce Email class
 *
 * @since 0.1
 * @extends WC_Email
 */
class WC_Expedited_Order_Email extends WC_Email {

    /**
 * Set email defaults
 *
 * @since 0.1
 */
    public function __construct() {

        // set ID, this simply needs to be a unique name
        $this->id = 'wc_expedited_order';

        // this is the title in WooCommerce Email settings
        $this->title = 'Refunded Order Email';

        // this is the description in WooCommerce email settings
        $this->description = 'Refunded Emails are sent when an order status has been changed to Refunded';

        // these are the default heading and subject lines that can be overridden using the settings
        $this->heading = 'Refunded Order';
        $this->subject = 'Refunded Order';

        // these define the locations of the templates that this email should use, we'll just use the new order template since this email is similar
        $this->template_html  = 'emails/admin-new-order.php';
        $this->template_plain = 'emails/plain/admin-new-order.php';

        // Trigger on new paid orders
        add_action( 'woocommerce_order_status_pending_to_processing_notification', array( $this, 'trigger' ) );
        add_action( 'woocommerce_order_status_failed_to_processing_notification',  array( $this, 'trigger' ) );

        // Call parent constructor to load any other defaults not explicity defined here
        parent::__construct();

        // this sets the recipient to the settings defined below in init_form_fields()
        $this->recipient = $this->get_option( 'recipient' );

        // if none was entered, just use the WP admin email as a fallback
        if ( ! $this->recipient )
            $this->recipient = get_option( 'admin_email' );
    }

    /**
     * Determine if the email should actually be sent and setup email merge variables
     *
     * @since 0.1
     * @param int $order_id
     */
    public function trigger( $order_id ) {

        // bail if no order ID is present
        if ( ! $order_id )
            return;

        $order = new WC_Order( $order_id );

          //bail if not a refunded order
        if ( 'refunded' !== $order->status ) {
              return;
        }

        // setup order object
        $this->object = new WC_Order( $order_id );

        // bail if shipping method is not expedited
        //if ( ! in_array( $this->object->get_shipping_method(), array( 'Three Day Shipping', 'Next Day Shipping' ) ) )
            //return;

        // replace variables in the subject/headings
        $this->find[] = '{order_date}';
        $this->replace[] = date_i18n( woocommerce_date_format(), strtotime( $this->object->order_date ) );

        $this->find[] = '{order_number}';
        $this->replace[] = $this->object->get_order_number();

        if ( ! $this->is_enabled() || ! $this->get_recipient() )
            return;

        // woohoo, send the email!
        $this->send( $this->get_recipient(), $this->get_subject(), $this->get_content(), $this->get_headers(), $this->get_attachments() );
    }

    /**
     * get_content_html function.
     *
     * @since 0.1
     * @return string
     */
    public function get_content_html() {
        ob_start();
        woocommerce_get_template( $this->template_html, array(
            'order'         => $this->object,
            'email_heading' => $this->get_heading()
        ) );
        return ob_get_clean();
    }


    /**
     * get_content_plain function.
     *
     * @since 0.1
     * @return string
     */
    public function get_content_plain() {
        ob_start();
        woocommerce_get_template( $this->template_plain, array(
            'order'         => $this->object,
            'email_heading' => $this->get_heading()
        ) );
        return ob_get_clean();
    }

    /**
     * Initialize Settings Form Fields
     *
     * @since 0.1
     */
    public function init_form_fields() {

        $this->form_fields = array(
            'enabled'    => array(
                'title'   => 'Enable/Disable',
                'type'    => 'checkbox',
                'label'   => 'Enable this email notification',
                'default' => 'yes'
            ),
            'recipient'  => array(
                'title'       => 'Recipient(s)',
                'type'        => 'text',
                'description' => sprintf( 'Enter recipients (comma separated) for this email. Defaults to <code>%s</code>.', esc_attr( get_option( 'admin_email' ) ) ),
                'placeholder' => '',
                'default'     => ''
            ),
            'subject'    => array(
                'title'       => 'Subject',
                'type'        => 'text',
                'description' => sprintf( 'This controls the email subject line. Leave blank to use the default subject: <code>%s</code>.', $this->subject ),
                'placeholder' => '',
                'default'     => ''
            ),
            'heading'    => array(
                'title'       => 'Email Heading',
                'type'        => 'text',
                'description' => sprintf( __( 'This controls the main heading contained within the email notification. Leave blank to use the default heading: <code>%s</code>.' ), $this->heading ),
                'placeholder' => '',
                'default'     => ''
            ),
            'email_type' => array(
                'title'       => 'Email type',
                'type'        => 'select',
                'description' => 'Choose which format of email to send.',
                'default'     => 'html',
                'class'       => 'email_type',
                'options'     => array(
                    'plain'     => 'Plain text',
                    'html'      => 'HTML', 'woocommerce',
                    'multipart' => 'Multipart', 'woocommerce',
                )
            )
        );
    }


} // end WC_Expedited_Order_Email class

这是我插件中仅有的 2 个文件.我已激活它，它在 woo commerce 电子邮件选项卡的电子邮件列表中显示为电子邮件.遗憾的是，订单状态更新时没有发送电子邮件.

These are the only 2 files in my plugin. I have activated it and it appears as an email in the list of emails in the woo commerce email tab. Unfortunately no email is sent when the order status is updated.

谁能告诉为什么这不起作用?

Can anyone advise why this is failing to work?

我收到了一个人的一些反馈，他说了以下内容

I have had some feedback of an individual who said the following

您添加触发器的操作是用于处理订单状态更改的待处理/失败 - http://cld.wthms.co/cZzw您希望这些是与退款订单相关的操作，例如: add_action( 'woocommerce_order_status_refunded', array( $this, 'trigger' ) );(有关 woocommerce 电子邮件类的确切信息)"

"the actions that you're adding the trigger to are for pending/failed to processing order status changes - http://cld.wthms.co/cZzw You'd want these to be actions that are related to the refunded orders, like: add_action( 'woocommerce_order_status_refunded', array( $this, 'trigger' ) ); (for the exact one look around woocommerce's email classes)"

我使用的是 Woocommerce 2.1.12

I am using Woocommerce 2.1.12

推荐答案

主要问题是 woocommerce_order_status_refunded 钩子默认没有注册到 send_transactional_email 回调，所以当订单状态更改为已退款时，您无法使用上述方法自动发送电子邮件.

The main problem is that the woocommerce_order_status_refunded hook is not registered by default with the send_transactional_email callback, so you can't use the above method to send emails automatically when the order status is changed to Refunded.

您可以通过以下方式进行更改:

You can change that with the following:

/**
 * Register the "woocommerce_order_status_refunded" hook which is necessary to
 * allow automatic email notifications when the order is changed to refunded.
 * 
 * @see http://stackoverflow.com/a/26413223/2078474
 */
add_action( 'woocommerce_init', function() {
    add_action( 
        'woocommerce_order_status_refunded', 
        array( WC(), 'send_transactional_email' ),
        10, 
        10 
    );
});

还要确保您已在Woo Settings -> Emails 选项卡的相应部分启用它:

Also make sure that you have enable it in the corresponding section in the Woo Settings -> Emails tab:

默认情况下，为自动电子邮件通知注册了以下操作:

By default the following actions are registered for automatic email notifications:

woocommerce_low_stock
woocommerce_no_stock
woocommerce_product_on_backorder
woocommerce_order_status_pending_to_processing
woocommerce_order_status_pending_to_completed
woocommerce_order_status_pending_to_on-hold
woocommerce_order_status_failed_to_processing
woocommerce_order_status_failed_to_completed
woocommerce_order_status_completed
woocommerce_new_customer_note
woocommerce_created_customer

更新:

好消息，@helgatheviking 刚刚合并了她的 WooCommerce 拉取请求(请参阅下面的评论).

Update:

Good news, @helgatheviking just got her WooCommerce pull request merged (see the comments below).

这意味着我们应该能够使用新的 woocommerce_email_actions 过滤器:

This means we should be able to use the new woocommerce_email_actions filter:

add_filter( 'woocommerce_email_actions', function( $email_actions ) {
    $email_actions[] = 'woocommerce_order_status_refunded';
    return $email_actions;
});

在 WooCommerce 2.3+ 中.

in WooCommerce 2.3+.

类似的应该适用于其他非默认电子邮件操作，例如 woocommerce_order_status_cancelled.

Similar should work for other non-default email actions, like woocommerce_order_status_cancelled.

这篇关于Woocommerce 退款电子邮件的文章就介绍到这了，希望我们推荐的答案对大家有所帮助，也希望大家多多支持IT屋！