Microsoft Bot Framework中是否存在Human Agent的界面? [英] Is there interface for Human agent in Microsoft Bot Framework?

问题描述

美好的一天！

有人知道Microsoft Bot Framework中是否存在Human Agent的接口吗?

Does any one know if there is interface for Human agent in Microsoft Bot Framework?

如果访问者无法通过我的漫游器获得答案，我需要将对话转发给真实的座席.

I need to forward dialog to real agent in case if visitor can't get answer with my bot.

提前Thnx.

推荐答案

有一些示例可以解决此特定问题:

There are samples that solve this specific problem:

• 对于Node.js: https://github.com/palindromed/Bot-HandOff
• 对于C#: https://github.com/tompaana/intermediator-bot-sample

• For Node.js: https://github.com/palindromed/Bot-HandOff
• For C#: https://github.com/tompaana/intermediator-bot-sample

我计划尽快将C#解决方案以Nuget软件包的形式发布，但是现在您可以将代码从仓库中复制(并修改以满足您的需要).

I have plans to publish the C# solution as a Nuget package as soon as it gets mature enough, but at the moment you can just copy the code (and modify to suit your needs) from the repo to your project.

希望这会有所帮助！

干杯， 托米

这篇关于Microsoft Bot Framework中是否存在Human Agent的界面?的文章就介绍到这了，希望我们推荐的答案对大家有所帮助，也希望大家多多支持IT屋！