App Store Connect操作错误:无法连接到Apple的Web服务 [英] App Store Connect Operation Error: Could not connect to Apple's web service
问题描述
过去3天，我一直在尝试将我的应用存档上传到App Store connect.最初，iTMSTransporter出现问题，我不得不从iTunes Connect手动安装它.现在，当我尝试上载它时，它失败了.这是出现的错误.
I have been trying to upload my app archive to App Store connect for the past 3 days. In the beginning, there was a problem with the iTMSTransporter and I had to manually install it from iTunes Connect. Now it fails when I try to upload it. This is the error that comes up.
我已经尝试过搜索该问题，但找不到适合我的解决方案.我尝试使用应用程序加载器而不是管理器进行上传，但仍然遇到相同的错误.当我上传档案时，我也尝试不包含位码，但它不起作用.当我使用应用程序加载器时，似乎在将元数据与App Store进行比较时发生了错误.我不太确定这意味着什么，但是也许这可能是问题所在?如果我能在这个问题上得到一些帮助，那将真的很有帮助.预先感谢.
I have tried googling about this problem and I couldn't find a solution that worked for me. I tried using application loader instead of organiser to upload and I still came across the same error. I also tried to not include bitcode when I uploaded the archive and it didn't work. When I use application loader, it seems that the error occurs when it is comparing metadata with the App Store. I am not really sure of what that means but maybe that may be the problem? It would be really helpful if I could get some help with this problem. Thanks in advance.
我试图查看诊断报告，这就是我得到的.
Edit 1: I tried looking into the diagnostic report and this is what I got.
[2019-04-16 02:49:44 SGT] <main> DBG-X: parameter Version = 1.11.0
[2019-04-16 02:49:44 SGT] <main> DBG-X: parameter iTMSTransporterMode = upload
[2019-04-16 02:49:44 SGT] <main> INFO: id = 20190416024944-407
[2019-04-16 02:49:44 SGT] <main> INFO: iTMSTransporter Correlation Key: 2a7ba74f-8686-4003-8d70-4793622d6094
[2019-04-16 02:49:44 SGT] <main> WARN: Web service received a server status of: HTTP/1.1 502 Bad Gateway
[2019-04-16 02:49:44 SGT] <main> WARN: Web service response received: <html>
<head>
<title>502 Bad Gateway</title>
</head>
<body>
<h1>502 Bad Gateway</h1>
<p>Socks5ProtocolException("SOCKS5 mode failure: SocksError('Invalid SOCKS version. Expected 0x05, got 0x43',)",)</p>
</body>
</html>
[2019-04-16 02:49:44 SGT] <main> DBG-X: Apple's web service operation returned
[2019-04-16 02:49:44 SGT] <main> DBG-X: Sleeping for 4680 ms
[2019-04-16 02:49:49 SGT] <main> DBG-X: Done sleeping
[2019-04-16 02:49:49 SGT] <main> ERROR: Could not connect to Apple's web service.
[2019-04-16 02:49:49 SGT] <main> ERROR: Communication error. Please use diagnostic mode to check connectivity.
[2019-04-16 02:49:49 SGT] <main> INFO: JSON:{"msg":{"phase":"Upload","count":2,"description":"Operation failed","index":2},"messageType":"VerifyProgress"}
[2019-04-16 02:49:49 SGT] <main> DBG-X: Returning 1
推荐答案
我遇到了确切的问题.最终导致了网络配置问题.转到首选项">网络">高级">代理"，并确保已选中自动代理发现"和自动代理配置"，但未选中任何其他代理选项.我必须取消选中"SOCKS代理"选项才能解决该问题.
I had the exact problem. It ended up a network configuration issue. Go to Preferences > Network > Advanced > Proxies and make sure "Auto Proxy Discovery" and "Automatic Proxy Configuration" are checked but none of the other proxy options are checked. I had to uncheck "SOCKS Proxy" option to resolve the issue.
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