Premium Verizon CDN - 批准规则的时间过长 [英] Premium Verizon CDN - Approval of Rules taking way too long

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问题描述

有没有办法通过Verizon Premium CDN升级/跟踪或跟进规则的批准?取决于它从10分钟到14小时的日期(并且还在计数)。 Azure团队是否与Verizon支持直接沟通,可以根据我们的要求提供
或至少为最终用户提供直接联系Verizon CDN支持的方式。

is there a way to escalate/track or follow up on the approval of rules with Verizon Premium CDN? Depending on the day it is taking from 10 mins to 14 hours (and still counting). Does Azure team have direct communication with Verizon support and can follow up on our requests or at least provide the end user a way to contact Verizon CDN support directly.

我今天了解是非工作日,但这仍然是不可接受的,因为当我们没有确定的方法知道何时以及我们的更改何时会很快应用时,我们无法计划任何更改。

I understand today is non-working day but still this is unacceptable since we can't plan any changes when we don't have a deterministic way to know when and if our changes will be applied any time soon.

谢谢,

Christos

推荐答案

有时候批准规则可能会花费不正确的时间。如果规则无法验证,最好的办法是创建支持请求。如果您没有支持计划,请告诉我们。 
Sometimes it can take an abnormal amount of time to approve the rules. If a rule is stuck validating, your best bet is to create a support request. If you do not have a support plan, please let me know!. 


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