设备管理器无法识别Kinect v2 [英] Kinect v2 was not recognized in device manager

问题描述

我使用SD-PEU3R-2EL2（http://www.area-powers.jp/product/pcie/usb3/peu3r-2el2.html）作为USB3.0扩展板。

I used SD-PEU3R-2EL2(http://www.area-powers.jp/product/pcie/usb3/peu3r-2el2.html) as USB3.0 extension board.

该主板采用瑞萨uPD720202芯片组。

This board has a Renesas uPD720202 chipset.

而且，我安装了官方驱动程序（http://www.syba.jp/driver/uPD720202.zip）。

And, I installed official driver(http://www.syba.jp/driver/uPD720202.zip).

然后我将Kinect v2连接到我的电脑。但是，Kinect v2在设备管理器中无法识别。

Then I connected Kinect v2 to my PC. But, Kinect v2 was not recognized in device manager.

您能否给我一些建议？

Could you please give me your advice?

我的环境如下。

操作系统：带有Media Center 64位的Windows 8.1 Pro

OS: Windows 8.1 Pro with Media Center 64-bit

CPU：Intel（R）Core（TM）i7 -3930K CPU @ 3.20GHz

CPU: Intel(R) Core(TM) i7-3930K CPU @ 3.20GHz

内存：32768MB RAM

Memory: 32768MB RAM

GPU：NVIDIA GeForce GTX 680

GPU: NVIDIA GeForce GTX 680

推荐答案

确保芯片组不与其他USB3设备共享，并且您在主板上连接的PCIx插槽符合V2.0（5.0Gb / S）。

http://social.msdn.microsoft.com/Forums/en-US,,,,,,,,,,,,,,,,,,,,,,,,, >

Ensure the chipset is not shared with other USB3 devices and the PCIx slot you are connecting to on the motherboard is V2.0 compliant (5.0Gb/s). http://social.msdn.microsoft.com/Forums/en-US/20dbadae-dcee-406a-b66f-a182d76cea3b/troubleshooting-and-common-issues-guide?forum=kinectv2sdk

这看起来不像瑞萨类型USB3驱动程序的正确条目。使用内置Windows驱动程序。 您能确认驱动程序是否正确。你应该看到类似的东西：

That does not look like the correct entry for Renesas type USB3 drivers. Use the built-in Windows driver. Can you confirm the drivers are correct. You should see something like:

" Renesas USB 3.0 eXtensible Host Controller - 0100（Microsoft）"或"Renesas USB 3.0可扩展主机控制器 - 0096（Microsoft）"或"Renesas USB 3.0 eXtensible  Host Controller - 0096（Microsoft）"

"Renesas USB 3.0 eXtensible Host Controller - 0100 (Microsoft)" or "Renesas USB 3.0 eXtensible Host Controller - 0096 (Microsoft)"

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