缺少电子商务订单号码&追踪信息 [英] Missing ecommerce order no.& tracking information

问题描述

我确实有一个电子商务网站，并使用Microsoft Commerce Server 2009作为后端。有时订单没有序列丢失，但我没有发现任何错误或事件日志。请让我知道我能做些什么，以免再次出现这个问题。



问候，

Sriram



我尝试了什么：



未找到任何与缺少订单相关的信息

Hi,

I do have an eCommerce website in place and using Microsoft commerce server 2009 as a back end. Sometimes order no sequence is missing but I don't find any bugs or event logs. Please do let me know what I could do so that this problem should not occur again.

Regards,
Sriram

What I have tried:

not found anythign related to missing orders

推荐答案

您的问题不是很清楚，但似乎质疑Microsoft Commerce Server 2009的行为。在这种情况下，将问题指向供应商是有意义的 - Microsoft支持 [ ^ ]



在我自己类似系统的经验，在选择新订单时分配订单号，但如果订单没有进展，那么该号码将被丢弃（与SQL服务器中的IDENTITY列工作方式相同），因此您可能会遇到差距e序列。



通过特定的测试来证明/反驳这一理论将是一个简单的案例。



或许你最好的办法就是打开这个区域的追踪 - 如何追踪商业服务器事件 [ ^ ] 。一旦观察到您关注的行为，然后捕获并检查日志。我还建议你尽快关闭跟踪，因为它通常会对性能产生影响。

Your question is anything but clear but seems to be questioning the behaviour of Microsoft Commerce Server 2009. In which case it would make sense to direct the question to the vendor - Microsoft Support[^]

In my own experience of similar systems the order number is allocated on selecting "New Order" but if the order is not progressed then that number is discarded (in the same way that IDENTITY columns in SQL server work), so you would expect gaps in the sequence.

It would be a simple case to put a specific test through to prove/disprove this theory.

Probably your best bet to prove this is to turn on tracing for this area - How to Trace Commerce Server Events[^]. Once you observe the behaviours you are concerned about then capture and examine the log. I also advise you to turn tracing off as soon as possible afterwards as it usually impacts on performance.

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