我们使用Azure AD后，移动用户尤其是IOS提示输入密码 [英] mobile users especially IOS prompt for password after we use Azure AD

问题描述

我们有一个混合环境，我们的AD与Azure AD同步，我们的用户正在使用Azure AD中的SSO。由于我们摆脱了ADFS服务器并开始使用Azure AD，我们让用户抱怨他们经常通过手机提示密码。这个
发生在我们切换到Azure AD之后。 

我尝试配置条件访问以识别我们环境中的受信任位置，但是我是不确定我是否做对了。是否有人可以为我提供指导和指导，以便在我们的环境中解决我们的问题。 

感谢您的帮助。谢谢。 

解决方案

这是一个不方便的解决方法，但请尝试让用户重启iPhone。已经有一些报告用户表示iOS仍会认为在重新启动之前它没有经过身份验证。

您可以安装MDM来解决此问题。

https://techcommunity.microsoft.com/t5/Identity-Authentication/Office-365-MFA-Enabled-Users-and-the-Apple-Mail-app-for-iOS/td -p / 222553

We have a hybrid environment in which our AD is sync to Azure AD and our users are using SSO from Azure AD. Since we get rid of ADFS server and starting to use Azure AD, we have users complaining they have password prompt from their mobile very often. This is happening after we switch on to Azure AD. 

I've tried to configure the conditional access to recognize the trusted location in our environment, however i'm not sure whether i'm doing the right thing. Is anyone out there can provide me a guidance and direction to how to resolve our issue in our environment. 

Appreciate your help out there. Thanks. 

解决方案

This is an inconvenient workaround, but try asking the users to reboot the iPhone. There have been a number of reported users who have said that iOS will still think that it is not authenticated until a reboot occurs.

You can install MDM to get around this.

https://techcommunity.microsoft.com/t5/Identity-Authentication/Office-365-MFA-Enabled-Users-and-the-Apple-Mail-app-for-iOS/td-p/222553

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