无法在Visual Studio IDE（企业版）中登录我的帐户 [英] Cant sign in my account in Visual Studio IDE (enterprise version)

问题描述

无法在Visual Studio IDE中登录我的帐户。

之前，我已登录我的帐户，但当我退出然后再次登录时出现错误

"我们无法刷新帐户的凭据

发送请求时出错。"

我尝试了Tech支持的一些建议，但没有一个有效。

以下是我的一些建议尝试过：

1. 尝试删除帐户，重新启动Visual Studio并重新登录。

2. Visual Studio IDE>帮助>发送反馈>报告

3. 临时禁用防病毒软件

4. 请通过转到开始菜单>进行修复。 Visual Studio Installer（右键单击以管理员身份运行）>修复
5. 修复完成后，计算机重启后重新启动。打开管理CMD窗口并导航到C：\Program Files
   （x86）\ Microsoft Visual Studio \ 2019 \enterprise \Common7 \IDE并运行命令：devenv.exe / resetuserdata
6. 转到"开始"菜单并键入％localappdata％并按Enter键打开该文件夹，在该文件夹中删除文件夹：.IdentityService
7. Luanch Visual Studio>删除帐户并重新登录>点击更新许可证。

解决方案

您好，

此论坛适用于IT的一般问题，评论和讨论Visio上的专业人士。您的问题主要与Visual Studio有关。为了帮助您更好地解决问题，我将把线程移到  Visual
Studio Forum 。您可能会收到更多有用的回复。

感谢您的理解。

最好的问候，

草本植物

Can't sign in my account in Visual Studio IDE.

Before, I have signed in my account but when I sign out then sign in again I got an error

"We could not refresh the credentials for the account

An error occurred while sending the request."

I tried several suggestions from Tech support but none of them works.

Below are some suggestions that I've tried:

1. Try removing the account, restart Visual Studio and sign in again.

2. Visual Studio IDE > Help > Send feedback > Report

3. Temporary disable anti-virus installed

4. Please run a repair by going to Start Menu > Visual Studio Installer (right-click to run as admin) > Repair
5. Once the repair is done and computer reboots after restart. Open an administrative CMD window and navigate to C:\Program Files (x86)\Microsoft Visual Studio\2019\enterprise\Common7\IDE and run the command: devenv.exe /resetuserdata
6. Go to Start Menu and type %localappdata% and press enter to open that folder, In that folder delete folder: .IdentityService
7. Luanch Visual Studio > Remove account and sign in again > Click on update license.

解决方案

Hi,

This Forum is for general questions, comments and discussions for IT Professionals on Visio. Your question is mainly related to Visual Studio. To help you better resolve the issue, I will move the thread to Visual Studio Forum. You may get more helpful replies there.

Thanks for your kind understanding.

Best Regards,

Herb

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