与服务器通信时出错：意外的服务器响应 [英] Error communicating with the server: Unexpected server response
问题描述
大家好，
我们的一些用户报告了他们在Microsoft MFA手机中收到的以下错误消息app。
A few of our users have reported the following error message that they get in the Microsoft MFA phone app.
与服务器通信时出错：意外的服务器响应。请联系您当地的IT管理员以解决问题。
Error communicating with the server: Unexpected server response. Contact your local IT administrator to resolve the problem.
尝试在线查看，但它不是'似乎是一个常见的错误。这似乎更像是一个网络问题，但我可能是错的。如果你们有关于这个问题的任何提示，请告诉我。
Tried looking online, but it doesn't' seem to be a common error. This seems to be more of a network issue, but I could be wrong. Let me know if you guys have any tips regarding this issue.
谢谢。
推荐答案
您好Luigi408，
Hi Luigi408,
我已经研究过您的查询。是的，我同意你的看法。其中一个原因是服务器无法访问MFA电话应用服务（网络问题）。您能否告诉我们以下问题：
I have researched on your query. Yes, I agree with you. One of the reason is the MFA phone app service is not reachable to server (network issues). Could you please let us know below questions:
1。用户每次登录时都会遇到此问题（建议：重新配置应用程序）。
2.用户首次登录时失败，第二次失败（由于网络问题）。
1. Users are getting this issue every time when they login (Suggestion: Reconfigure the app again).
2. First time when user log in and it fails and second time it works (Because of network issues).
请查看以下文档以设置MFA。
Please check the below documentation for setting MFA.
我希望这会有所帮助。
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