微软太无耻了，什么都没有使用，居然扣了两次钱 [英] 微软太无耻了，什么都没有使用，居然扣了两次钱

问题描述

上个月注册了天蓝，明明有免费送的30天，我根本就没有使用，当时就删除了订阅，上月扣了我29美金，刚刚又扣了我29美金，那个支付帐户居然也删除不掉，查询不到任何的发票与账单，微软怎么这么无耻呢，我如何才能申请退款和删除我的支付帐户。

上个月注册了azure，明明有免费送的30天，我根本就没有使用，当时就删除了订阅，上月扣了我29美金，刚刚又扣了我29美金，那个支付帐户居然也删除不掉，查询不到任何的发票与账单，微软怎么这么无耻呢，我如何才能申请退款和删除我的支付帐户。

推荐答案

为了更快回复，请在发布到此论坛之前将您的问题翻译成英文。

For quicker response, please translate your question to English before posting on this forum.

上述问题翻译成英文："我上个月注册了azure ，显然有30天免费送货，我根本没有用它，我当时删除了订阅，我上个月扣了29美元，刚刚扣了
我29美元，付款账号也是删除我找不到任何发票和账单。微软如何如此无耻，如何申请退款并删除我的支付账户？"

Question above translatred to English: "I registered azure last month, obviously there is a free delivery for 30 days, I did not use it at all, I deleted the subscription at that time, I was deducted 29 dollars last month, just deducted me 29 dollars, the payment account is also deleted I can't find any invoices and bills. How can Microsoft be so shameless, how can I apply for a refund and delete my payment account?"

回答客户问题：由于给您带来的不便，我们深表歉意！对于这种担忧，论坛不是正确的渠道。由于查询与订阅和计费有关，因此我建议您提出支持服务单，与我们的支持工程师进行直接的
对话，他们可以帮助解决此问题并在最短的时间内解决。这是链接

https://docs.microsoft.com/en-in/azure/azure-supportability/how-to-create-azure-support-request 创建支持案例。

Answer to customer question: Sorry for the inconvenience caused! For this kind of concerns, forum is not the right channel. Since the query is related to subscription and billing, I recommend you to raise a support ticket to have a direct conversation with our support engineers who can help addressing this issue and resolve it in a shortest period of time. Here is the link https://docs.microsoft.com/en-in/azure/azure-supportability/how-to-create-azure-support-request to create support case.

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