客户无权作为此发件人发送 [英] Client does not have permission to send as this sender

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问题描述

我们在服务器上托管了一个CRM Web应用程序。当用户启动站点时,站点为客户提供了使用电子邮件将查询发送到系统的工具。该网站提供了客户输入客户电子邮件ID的文件。系统使用
客户电子邮件地址发回回复。

We have a CRM web application hosted on a server. When a user launches the site, the site provides facility to the customer to send the query into the system using the email. The website provides the filed for the customer to enter customer’s email ID. The customer email address is used by the system to send the response back.

 

我们正在为电子邮件的SMTP身份验证使用公共网站发送到联系中心。要使用SMTP身份验证的系统流程为:

We are doing a new implementation for SMTP authentication for the emails send into the contact center using a public website. The flow of the system to use the SMTP authentication is:


  1. 客户启动网站。
  2. 客户选择发送他/她使用来自网站的电子邮件进行查询。
  3. 网站会询问客户的地址,以便查询可以 
    回复了提供的电子邮件地址say customer@gmail.com。
  4. 我们在MS-Exchange 2010上配置了一个帐户,名为support@system.com
  5. 因此,在发送电子邮件之前,网站系统使用support@system.com的凭据执行SMTP身份验证
       
  6. 现在系统使用客户在网站上提供的电子邮件地址创建电子邮件MIME,例如customer@gmail.com。
  7. 成功进行地址    support@system.com系统开始发送电子邮件。
  8. 我们面临的问题是:
  1. Customer launches the website.
  2. Customer chooses to send the his/her query using the email from the website.
  3. Website asks for the customer’s address, so that the query can be  answered back to the provided email address say customer@gmail.com .
  4. We have an account configured on the MS-Exchange 2010 say support@system.com
  5. So before sending the email the website system performs the SMTP Authentication using the credentials of support@system.com   
  6. Now the system creates the email MIME using the email address provided by the customer on the website i.e. say customer@gmail.com.
  7. After successful SMTP authentication for the address   support@system.com system starts sending the email.
  8. Here we are facing the issue:

如果客户的地址也在系统使用的同一交换机上配置,即发送电子邮件,即在support@system.com上进行交换配置
  ,那么网站系统就可以进行中继或发送电子邮件。

While sending the email if the customer’s address is also configured on the same exchange used by the system i.e. exchange on support@system.com is configured  then website system is able to relay or send the email.

如果客户的地址未配置相同配置了support@system.com的系统使用的交换系统无法将发送的电子邮件发送到以下错误:" 客户
无权作为此发件人发送
customer@gmail.com

If the customer’s address is not configured on the same exchange used by the system where support@system.com is configured then the system is not able to send the email it results into the error of: "Client does not have permission to send as this sender customer@gmail.com.

 

简而言之,如果网站执行  SMTP身份验证,然后它需要在地址中的电子邮件MIME中用于smtp身份验证的同一交换机上配置的FROM地址。

In short if the website performs the  SMTP authentication then it requires the FROM address configured on the same exchange used for the smtp authentication in the email MIME from address.

 

配置尝试:


  1. 正如各种论坛和Microsoft技术集团所建议的那样尝试了以下事情,但没有成功:
  1. As suggested on various forums and at Microsoft tech group we tried following things but no success:

  1. 选中"已验证用户"复选框  选择"接受任何发件人"。
  2. 创建一个新的中继并给出托管网站的机器的IP或尝试发送电子邮件
  3. 从EMC"Exchange管理控制台"运行命令
  1. Checked the checkbox "Authenticated Users"  selected "Accept any Sender".
  2. Created a new relay and given the IP of the machine hosting the website or trying to send the email
  3. Run the command from the EMC "Exchange management console"



Add-AdPermission -Identity" Default Receive Connector" -User" NT AUTHORITY \Authenticated Users" -ExtendedRights ms-Exch-SMTP-接受-任何-发件人。

Add-AdPermission -Identity "Default Receive Connector" -User "NT AUTHORITY\Authenticated Users" -ExtendedRights ms-Exch-SMTP-Accept-Any-Sender.

 

 

推荐答案

您可以创建一个允许一切的新连接器 - 例如New-ReceiveConnector -Name" Anonymous Relay" -Usage Custom -PermissionGroups AnonymousUsers -Bindings 10.2.3.4:25 -RemoteIpRanges 192.168.5.77

You can create a new connector to which everything is permitted - eg New-ReceiveConnector -Name "Anonymous Relay" -Usage Custom -PermissionGroups AnonymousUsers -Bindings 10.2.3.4:25 -RemoteIpRanges 192.168.5.77


这篇关于客户无权作为此发件人发送的文章就介绍到这了,希望我们推荐的答案对大家有所帮助,也希望大家多多支持IT屋!

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